Outdoors Guest Service Attendant (Bermuda)
About The Position
Join Flagstop, a recognized Top Workplace for 2025 and 2026, known for its innovation, leadership, and rapid growth. As the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders, we are seeking enthusiastic individuals to join our dynamic team. This role offers a fast-paced and exciting work environment with opportunities for growth. We are looking for candidates with a positive attitude, exceptional customer service skills, and a willingness to learn. The position involves working outdoors in various weather conditions and requires a neat appearance and professional hygiene. Tech skills for navigating iPads and Kiosks are necessary, as is the ability to work collaboratively with a team. Encouraging customers to use our app and promoting memberships are key aspects of the role.
Requirements
- Must be at least 16 years of age.
- Must have reliable transportation.
- Must be able to lift 50lbs.
- Must have exceptional customer service skills.
- Must be willing to work under all weather conditions, including extreme heat/cold, rain, etc.
- This position requires weekend work.
- Applicants must have availability to work on Saturdays and Sundays.
Nice To Haves
- Bring a positive attitude to work daily.
- Display exceptional customer service skills; bubbly, friendly, outgoing personality.
- Enjoy working with a team and learning new things about the car wash daily.
Responsibilities
- Actively promote and sell memberships to new and existing customers.
- Encourage customers to download and use our app for a better car care experience.
- Provide exceptional customer service.
- Maintain a neat appearance and clean hygiene with our professional uniform.
- Navigate through iPads and Kiosks to assist customers with their accounts.
- Work with a team and learn new things about the car wash daily.
- Show up to work on time and ready to provide a fantastic customer experience.
Benefits
- Up to 100% of your monthly premiums are covered for Medical, Dental, and Vision coverage.
- Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability, etc.
- Working Advantage Discount Program: Discounts on hotels/flights/cars, and more.
- Employee Recognition Opportunities: Recognize employee achievements during meetings or through company newsletters.
- Employee Referral Program: Earn up to $300 when we hire your referrals.
- Learning & Development Resources: Ongoing Training & Development; Become a Leader!
- Technology & Tools: User-friendly app for self-service processes (i.e. scheduling, pay tracking)
- Mental Health & Wellness Support: up to (5) Free Counseling Sessions per year.
- Social Responsibility: Volunteer Opportunities with local partnerships (VCU, Flying Squirrels, etc).
- Transportation Resources: We can provide you with transportation information through the GRTC RideFinders Program
- Carpooling or Ridesharing Options.
- Educational Support: For college students, we offer College Tuition Assistance.
- Financial Wellness: 401K with up to 3% company match
- Paid Time Off (PTO): Life happens; use after you accrue!
- Free Employee Assistance Program
- Free Life Insurance Coverage ($10k)
- Free Uniform Shirts
- Free Ultimate Car Wash
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
