Outdoors Guest Service Attendant (Rivers Bend)
About The Position
Join Flagstop, a recognized Top Workplace for 2025 & 2026, and a Fastest-Growing Company. We are the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders. We are seeking enthusiastic individuals to join our dynamic team as Guest Service Attendants. This role offers a fast-paced, exciting environment with opportunities for growth and rewards. We are committed to providing exceptional customer experiences and fostering a positive work culture. With over 30 locations, we aim to place you at a site conveniently close to your home.
Requirements
- Must be at least 16 years of age.
- Must have reliable transportation.
- Must be able to lift 50lbs.
- Must have exceptional customer service skills.
- Must be willing to work under all weather conditions, including extreme heat/cold, rain, etc.
- This position requires weekend work. Applicants must have availability to work on Saturdays and Sundays.
Nice To Haves
- Bring a positive attitude to work daily.
- Use tech skills to navigate through our iPads and Kiosks.
- Enjoy working with a team and learning new things about the car wash daily.
Responsibilities
- Provide exceptional customer service with a bubbly, friendly, and outgoing personality.
- Actively promote and sell memberships to new and existing customers.
- Maintain a neat appearance and clean hygiene while wearing the professional uniform.
- Assist customers with their accounts using iPads and Kiosks.
- Work effectively with a team and learn about the car wash industry.
- Arrive at work on time and ready to provide a fantastic customer experience.
- Encourage customers to download and use the company app for a better car care experience.
Benefits
- Competitive Pay: $15/hour starting, with an average of $2.50/hour extra in bonuses and commissions, leading to an average hourly pay of $17.50/hour. Potential for higher earnings with no cap on commissions/bonuses.
- Flexible Schedules: Morning, afternoon, and evening shifts available.
- Growth Opportunities: Internal promotion opportunities available.
- Outdoor Work: Opportunity to work in fresh air year-round.
- Convenient Locations: Over 30 locations to choose from, close to home.
- Health & Wellness Benefits: Up to 100% of monthly premiums covered for Medical, Dental, and Vision coverage.
- Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability.
- Working Advantage Discount Program: Discounts on hotels, flights, cars, and more.
- Employee Recognition Opportunities: Recognition during meetings or through company newsletters.
- Employee Referral Program: Earn up to $300 for successful referrals.
- Learning & Development Resources: Ongoing Training & Development, with opportunities to become a leader.
- Technology & Tools: User-friendly app for self-service processes.
- Mental Health & Wellness Support: Up to 5 free counseling sessions per year.
- Social Responsibility: Volunteer Opportunities with local partnerships.
- Transportation Resources: Information provided through the GRTC RideFinders Program, carpooling, or ridesharing options.
- Educational Support: College Tuition Assistance for college students.
- Financial Wellness: 401K with up to 3% company match.
- Paid Time Off (PTO): Available after accrual.
- Free Employee Assistance Program.
- Free Life Insurance Coverage ($10k).
- Free Uniform Shirts.
- Free Ultimate Car Wash.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
