Outdoors Guest Service Attendant (Midlothian)

Flagstop Car WashMidlothian, VA
Onsite

About The Position

Join Flagstop — a recognized Top Workplace and a rapidly growing company in the car wash industry. We are seeking enthusiastic individuals for our Outdoors Guest Service Attendant positions. This role is ideal for those who enjoy working in a fast-paced, outdoor environment and are passionate about providing exceptional customer service. As an official Car Wash of VCU and a proud partner of local sports teams, we offer a dynamic and rewarding work experience with opportunities for growth and advancement within our organization.

Requirements

  • Must be at least 16 years of age.
  • Must have reliable transportation.
  • Must be able to lift 50lbs.
  • Must have exceptional customer service skills.
  • Must be willing to work under all weather conditions, including extreme heat/cold, rain, etc.
  • This position requires weekend work. Applicants must have availability to work on Saturdays and Sundays.

Nice To Haves

  • Bubbly, friendly, outgoing personality.

Responsibilities

  • Provide exceptional customer service with a positive, friendly, and outgoing attitude.
  • Actively promote and sell memberships to new and existing customers.
  • Maintain a neat appearance and professional hygiene while wearing the company uniform.
  • Utilize iPads and Kiosks to assist customers with their accounts and navigate through services.
  • Work collaboratively with a team and learn about the car wash operations.
  • Ensure punctuality and readiness to provide a fantastic customer experience.
  • Encourage customers to download and use the company app for enhanced car care services.

Benefits

  • Competitive pay starting at $15/hour, with potential to earn an average of $17.50/hour including bonuses and commissions.
  • Potential for higher earnings with no cap on commissions/bonuses.
  • Flexible schedules with morning, afternoon, and evening shifts available.
  • Opportunities for internal promotion and career advancement.
  • Work in a fresh air, outdoor environment.
  • Convenient work locations with over 30 sites.
  • Up to 100% of monthly premiums covered for Medical, Dental, and Vision coverage.
  • Supplemental benefits including Critical Illness, Hospital, Accident, and Short Term Disability.
  • Working Advantage Discount Program for hotels, flights, cars, and more.
  • Employee Recognition Opportunities.
  • Employee Referral Program with up to $300 bonus.
  • Ongoing Training & Development opportunities to become a leader.
  • User-friendly app for self-service processes.
  • Mental Health & Wellness Support with up to 5 free counseling sessions per year.
  • Volunteer Opportunities with local partnerships.
  • Transportation information through the GRTC RideFinders Program.
  • College Tuition Assistance for college students.
  • 401K with up to 3% company match.
  • Paid Time Off (PTO) after accrual.
  • Free Employee Assistance Program.
  • Free Life Insurance Coverage ($10k).
  • Free Uniform Shirts.
  • Free Ultimate Car Wash.
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