Outdoors Guest Service Attendant (Kilmarnock)

Flagstop Car Wash•Kilmarnock, VA

8d•Onsite

About The Position

Join Flagstop — a recognized Top Workplace for 2025 & 2026, known for its innovation, leadership, and rapid growth. As the official Car Wash of VCU and a proud partner of the Richmond Flying Squirrels and Richmond Spiders, we are seeking enthusiastic individuals to join our dynamic team. This role offers a fresh opportunity in a fast-paced, exciting environment, with options for both full-time and part-time employment. We are committed to finding a convenient location close to your home, with over 30 locations available.

Requirements

Meet the minimum age requirement of 16 years or older.
Maintain reliable transportation to ensure on-time arrival for all shifts.
Lift up to 50 lbs.
Stand or walk continuously for the duration of an 8-hour shift.
Work confidently outdoors in all weather conditions (extreme heat, cold, rain).
Thrive in a loud, fast-paced environment.
Commit to working weekends (Saturdays and Sundays required).

Nice To Haves

Bring a positive attitude to work daily.
Display exceptional customer service skills; bubbly, friendly, outgoing personality.
Enjoy working with a team and learning new things about the car wash daily.

Responsibilities

Actively promote and sell memberships to new and existing customers.
Maintain a neat appearance and clean hygiene with our professional uniform.
Use tech skills to navigate through iPads and Kiosks to assist customers with their accounts.
Enjoy working with a team and learning new things about the car wash daily.
Show up to work on time and ready to provide a fantastic customer experience to our guests.
Encourage customers to download and use our app for a better car care experience.
Deliver exceptional customer service.
Operate iPads/kiosks.
Actively promote and sell Unlimited Wash Club memberships.

Benefits

Competitive Pay: starting at $15/hour, with an average of $2.50/hour extra in bonuses and commissions, leading to an average hourly pay of $17.50/hour. Potential for higher earnings with no cap on commissions/bonuses.
Flexible Schedules: Morning, afternoon, and evening shifts available.
Growth Opportunities: Internal promotion opportunities available.
Outdoor Work: Opportunity to work in fresh air year-round.
Convenient Locations: Over 30 locations to choose from, aiming for proximity to home.
Health & Wellness Benefits: Up to 100% of monthly premiums covered for Medical, Dental, and Vision coverage.
Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability.
Working Advantage Discount Program: Discounts on hotels, flights, cars, and more.
Employee Recognition Opportunities: Recognition during meetings or through company newsletters.
Employee Referral Program: Earn up to $300 for successful referrals.
Learning & Development Resources: Ongoing Training & Development, with opportunities to become a leader.
Technology & Tools: User-friendly app for self-service processes.
Mental Health & Wellness Support: Up to 5 free counseling sessions per year.
Social Responsibility: Volunteer Opportunities with local partnerships.
Transportation Resources: Information provided through the GRTC RideFinders Program, carpooling, or ridesharing options.
Educational Support: College Tuition Assistance for college students.
Financial Wellness: 401K with up to 3% company match.
Paid Time Off (PTO): Available after accrual.
Free Employee Assistance Program.
Free Life Insurance Coverage ($10k).
Free Uniform Shirts.
Free Ultimate Car Wash.