Outdoors Guest Service Attendant (Nine Mile)

Flagstop Car Wash•Richmond, VA

10d•Onsite

About The Position

Join Flagstop, a recognized Top Workplace and a rapidly growing car wash company. We are seeking enthusiastic individuals for our Outdoors Guest Service Attendant position. This role is ideal for those who enjoy working in a fast-paced, outdoor environment and providing exceptional customer service. As an official partner of VCU, the Richmond Flying Squirrels, and Richmond Spiders, we offer a dynamic team atmosphere with opportunities for growth and rewards.

Requirements

Minimum age requirement of 16 years or older.
Maintain reliable transportation to ensure on-time arrival for all shifts.
Ability to lift up to 50 lbs.
Ability to stand or walk continuously for the duration of an 8-hour shift.
Ability to work confidently outdoors in all weather conditions (extreme heat, cold, rain) and thrive in a loud, fast-paced environment.
Deliver exceptional customer service.
Operate iPads/kiosks.
Actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Nice To Haves

Positive attitude.
Bubbly, friendly, outgoing personality.
Enjoy working with a team and learning new things about the car wash daily.

Responsibilities

Provide exceptional customer service to guests.
Actively promote and sell memberships to new and existing customers.
Maintain a neat appearance and clean hygiene with the professional uniform.
Use iPads and Kiosks to assist customers with their accounts.
Encourage customers to download and use the company app.
Work confidently outdoors in all weather conditions.
Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.
Commit to working weekends (Saturdays and Sundays required).

Benefits

Competitive Pay: $15/hour starting, with an average of $2.50/hour extra in bonuses and commissions, leading to an average hourly pay of $17.50/hour.
Flexible Schedules: Morning, afternoon, and evening shifts available.
Growth Opportunities: Promote from within.
Health & Wellness Benefits: Up to 100% of monthly premiums covered for Medical, Dental, and Vision coverage.
Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability, etc.
Working Advantage Discount Program: Discounts on hotels/flights/cars, and more.
Employee Recognition Opportunities.
Employee Referral Program: Earn up to $300 for referrals.
Learning & Development Resources: Ongoing Training & Development; Become a Leader!
Technology & Tools: User-friendly app for self-service processes.
Mental Health & Wellness Support: Up to 5 Free Counseling Sessions per year.
Social Responsibility: Volunteer Opportunities with local partnerships.
Transportation Resources: Information through the GRTC RideFinders Program, Carpooling or Ridesharing Options.
Educational Support: College Tuition Assistance for college students.
Financial Wellness: 401K with up to 3% company match.
Paid Time Off (PTO): Use after accrual.
Free Employee Assistance Program.
Free Life Insurance Coverage ($10k).
Free Uniform Shirts.
Free Ultimate Car Wash.