Outcomes Manager, RN or LSW/MSW, Part Time, Mt. Holly

Virtua Health•Mount Clemens, MI

23h•Onsite

About The Position

At Virtua Health, we exist to better serve you by connecting you to the care you need, from wellness and prevention to specialized and life-changing care. We are your partner in health, devoted to building a healthier community in South Jersey. Our system includes over 14,000 colleagues, 2,850 doctors, physician assistants, and nurse practitioners, equipped with the latest technologies. Virtua Health is a Magnet-recognized health system, ranked by U.S. News and World Report, and has received multiple awards for quality, safety, and outstanding work environment. We operate five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, committed to community well-being through programs like Eat Well, telehealth, home health, rehabilitation, mobile screenings, and paramedic services. We are affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. The Outcomes Manager is responsible for partnering with physicians and the multidisciplinary team to coordinate patient care, with the objective of enhancing quality and cost-effective care. This role acts as a resource and patient advocate to facilitate a safe transition across the continuum of care.

Requirements

Minimum 3 years clinical nursing (RN) experience or Social Work
Minimum of 1 year Case Management or other interdisciplinary experience including Homecare Coordination in an Acute Care setting
Understanding of Medicare, Medicaid, managed care and discharge planning
Excellent verbal and written communication skills, problem solving, critical thinking and conflict resolution
RN or Masters prepared Social Worker
RN or LSW required; LCSW considered

Nice To Haves

3-5 years of Case Management or other interdisciplinary experience including Homecare Coordination in an Acute Care setting

Responsibilities

Care Coordination – completes appropriate assessments and plans effectively to meet patient needs, monitors the length of stay and promotes efficient utilization of resources.
Acts as a clinical expert and maintains ongoing knowledge of clinical practice guidelines.
Engages the physician and builds seamless continuity of care and is the physicians single consistent resource.
Problem resolution, patient/family communication.
Helps identify factors impeding patient progression, resolves, escalates and documents as appropriate.
Refers appropriate cases for Social Work intervention.
Documentation – Appropriate and complete documentation of individual plan of care in EMR and case management documentation system.
Metrics- Accountable to job specific goals, objectives and dashboards which contribute to the success of the organization.
Participates in organizational improvement activities including patient satisfaction, Six Sigma committee, department and/or divisional teams and community activities.
Compliance – understands and applies applicable federal and state requirement. Identify and reports compliance issues as appropriate.