Outcomes Manager, MSW/BSN, Per Diem Float

Virtua Health•Pennsauken Township, NJ

23h•Onsite

About The Position

The Outcomes Manager at Virtua Health is responsible for partnering with physicians and the multidisciplinary team to coordinate patient care, aiming to enhance quality and cost-effective care. This role acts as a resource and patient advocate, facilitating safe transitions across the healthcare continuum. Virtua Health is a Magnet-recognized health system with over 14,000 colleagues and 2,850 doctors, physician assistants, and nurse practitioners, operating five hospitals, seven emergency departments, seven urgent care centers, and over 280 other locations in South Jersey. The system is committed to community well-being through various programs and affiliations with Penn Medicine and Children's Hospital of Philadelphia. This Per Diem, part-time position floats to all five Virtua hospital locations: Camden, Marlton, Mt. Holly, Voorhees, and Willingboro.

Requirements

Must be RN or Masters prepared Licensed Social Worker or BSW with a minimum of 5 years experience in case management.
Graduate of an accredited School of Nursing or Graduate of an approved School of Social Work with a Bachelor’s or Master’s Degree.
Licensure and/or certification from the State of New Jersey as a MSW or Registered Nurse.
Case Management Certification (requirement within one year of hire beginning April 1, 2015)

Nice To Haves

3 years clinical nursing (RN) experience and 1 year UR/CM/QM experience or 3 years experience as Clinical Social Worker.
Basic understanding of Medicare, Medicaid and managed care.
Discharge planning or home health background.
Excellent verbal and written communication skills, problem solving, critical thinking and conflict resolution.

Responsibilities

Completes appropriate assessments and plans effectively to meet patient needs, monitors the length of stay and promotes efficient utilization of resources.
Acts as a clinical expert and maintains ongoing knowledge of clinical practice guidelines.
Engages the physician and builds seamless continuity of care and is the physicians single consistent resource.
Problem resolution, patient/family communication.
Helps identify factors impeding patient progression, resolves, escalates and documents as appropriate.
Refers appropriate cases for Social Work intervention.
Appropriate and complete documentation of individual plan of care in EMR and case management documentation system.
Accountable to job specific goals, objectives and dashboards which contribute to the success of the organization.
Participates in organizational improvement activities including patient satisfaction, Six Sigma committee, department and/or divisional teams and community activities.
Understands and applies applicable federal and state requirement.
Identify and reports compliance issues as appropriate.