Outbound Specialist

Makers Pride•McComb, OH

1d•Onsite

About The Position

Manages customer shipment orders against the finished good production schedule and available inventory. Uses the system MRP and shipment forecast tools to manage execution of filling orders. Works with finance on validation of invoicing inventory allocated to shipment orders once shipments are released from the facility, as needed. Participates in the daily scheduling meeting to understand schedule changes to production and the impact to meeting customer shipment attainment. Coordinates with freight companies and dispatch to make outbound appointments based on location shipment capacity and shipping hours. Closely monitors dock availability, working with OB planner to ensure finished goods are delivered in accordance to shipment order date. Communicates any issues and escalates date conflicts with necessary business partners. Runs inventory status reports to monitor finished good inventory availability. Manages and communicates poor carrier performance and provides scorecard to the business partners as needed. Monitors inventory to ensure we execute shipments based on the days of supply agreed to with our customers.

Requirements

One or more years related experience and/or training; or equivalent combination of education and experience.
Knowledge of distribution or manufacturing is beneficial.
Proficient with Excel and the total MS Suite.
Have a sense of urgency with work and the ability to prioritize work.
Adaptability to change.
Collaboration and team approach is a must have.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Nice To Haves

Bachelor's degree (B. A.) from four-year college or university is preferred, not required.
Experience with SAP and working in customer portals is a plus.
Customer service experience will be helpful in this position.

Responsibilities

Manages customer shipment orders against the finished good production schedule and available inventory.
Uses the system MRP and shipment forecast tools to manage execution of filling orders.
Works with finance on validation of invoicing inventory allocated to shipment orders once shipments are released from the facility, as needed.
Participates in the daily scheduling meeting to understand schedule changes to production and the impact to meeting customer shipment attainment.
Coordinates with freight companies and dispatch to make outbound appointments based on location shipment capacity and shipping hours.
Closely monitors dock availability, working with OB planner to ensure finished goods are delivered in accordance to shipment order date.
Communicates any issues and escalates date conflicts with necessary business partners.
Runs inventory status reports to monitor finished good inventory availability.
Manages and communicates poor carrier performance and provides scorecard to the business partners as needed.
Monitors inventory to ensure we execute shipments based on the days of supply agreed to with our customers.