Canada- Outbound Product Manager (PEO)
About The Position
At PointClickCare, we are a leading health tech company dedicated to helping providers deliver exceptional care. As a founder-led and privately held organization, we foster an environment where employees can push boundaries, innovate, and shape the future of healthcare. Our platform serves over 30,000 provider organizations, leveraging the largest long-term and post-acute care dataset and a Marketplace of over 400 integrated partners. We are committed to reinvesting a significant portion of our revenue into research and development to ensure our employees have the resources needed to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and by Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. We empower our people to be the architects of a smarter, human-first healthcare future, accelerated by AI. Employees utilize AI as a catalyst for creativity, productivity, and informed decision-making, enhancing collaboration and improving outcomes. Our hiring practices focus on identifying AI expertise, and we continuously invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare to not just survive, but thrive.
Requirements
- 5+ years of experience in product management, product marketing, or go-to-market roles within enterprise software or healthcare technology
- Demonstrated ability to lead cross-functional initiatives in a matrixed organization
- Strong analytical skills with the ability to interpret adoption and market performance data
- Excellent communication and storytelling skills for both technical and non-technical audiences
- Experience leading GTM readiness planning across Sales, Marketing, RevOps, Customer Operations, and Support
- Experience driving structured beta programs and customer validation initiatives
- Experience supporting strategic, high-value deals and executive-level customer engagements
- Ability to influence roadmap discussions through data-driven market intelligence and competitive analysis
Nice To Haves
- Experience commercializing enterprise SaaS or AI-driven solutions
- Experience working closely with Sales, RevOps, and Customer Success teams
- Healthcare or post-acute industry experience
- MBA or equivalent business experience
- Familiarity with Claude Code, Claude Work
Responsibilities
- Develop and execute go-to-market plans for new products and strategic initiatives
- Define and refine product positioning and messaging in collaboration with Marketing and Product
- Lead cross-functional GTM readiness planning across Sales, Marketing, RevOps, Customer Operations, and Support
- Identify and engage target customers for early validation and beta participation; drive structured beta programs and customer validation efforts to ensure commercial viability
- Monitor product adoption, usage trends, and revenue performance metrics; proactively identify growth opportunities, risks, and corrective actions
- Serve as commercialization lead for strategic, high-value deals and executive-level customer engagements
- Provide subject matter expertise for sales enablement, strategic deals, and customer engagements
- Gather and synthesize customer and competitive intelligence to inform roadmap discussions
- Mentor and guide Outbound Product Managers on best practices and GTM execution
Benefits
- Retirement Plan Matching
- Flexible Paid Time Off
- Wellness Support Programs and Resources
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Allyship and Inclusion Communities
- Employee Recognition
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
