Outbound Product Manager / Product Evangelist

CVS HealthWork At Home-North Carolina, NC
$144,200 - $288,400

About The Position

This position is responsible for technical product management for AI Platform, focused more specifically in customer enablement and feedback loop, developer/user evangelism, go-to-market and product strategy. They collaborate with other Product Managers, UX Designers and Engineers on product vision and scope, define and drive implementation of customer value messaging, create and deliver enablement content and help close the product feedback loop with users. It requires deep hands-on development experience with data systems and Gen AI tools (code development and design tools, generative AI models and APIs) good understanding of the current AI solutions market and experience as an outbound product manager or developer evangelist.

Requirements

  • Bachelor’s Degree in Business, Technology, Finance, Engineering, or related field or equivalent work experience
  • 10+ years required experience as Product Owner, Business Analyst, Project Manager, Consulting, IT, or related field.
  • 10+ years required experience in software product management, with demonstrated success in building large-scale consumer facing products
  • Deep hands-on development experience with data systems and Gen AI tools (code development and design tools, generative AI models and APIs)
  • Good understanding of the current AI solutions market
  • Experience as an outbound product manager or developer evangelist

Nice To Haves

  • Previous experience in agile product development helpful
  • Prior working experience with a software development team in an agile environment
  • Ability to drive cross functional teams to alignment in the midst of ambiguity
  • Strong negotiation, organizational, management, analytical and people skills
  • Data-driven decision making and quantitative analysis skills
  • General understanding of core programming and computer science concepts
  • Strong critical thinker who makes balanced, insightful decisions.
  • Prioritizes work with an appropriate sense of urgency based on deadlines and overarching team goals
  • Fact-based, innovative problem solver with the ability to proactively identify and address potential issues, evaluate alternative courses of action, and make sound management decisions
  • Establishes and maintains relationships across the senior management team, business units, as well as with external advisors and constituents
  • Strong conflict resolution skills, mediating disputes, and fostering a safe environment for everyone to bring their whole selves to work every day
  • Exhibits advanced communication skills influencing stakeholders across levels
  • Able to make and communicate how multiple initiatives contribute and drive the overall portfolio strategy and is confident to develop and define their product strategy
  • Able to coach and mentor junior team members through direct management

Responsibilities

  • Technical product management for AI Platform, focused on customer enablement and feedback loop, developer/user evangelism, go-to-market and product strategy.
  • Collaborate with other Product Managers, UX Designers and Engineers on product vision and scope.
  • Define and drive implementation of customer value messaging.
  • Create and deliver enablement content.
  • Help close the product feedback loop with users.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • CVS Health bonus
  • Commission or short-term incentive program
  • Equity award program
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