Outbound Operations Coordinator
About The Position
Pixi was created in 1999 and launched in our Flagship Boutique in Soho, London. Pixi has a loyal worldwide following thanks to its pure, awakening & skin-loving products that create a naturally radiant ‘’just had a good night sleep’’ look. Passionate about skincare, Petra creates innovative formulations that are infused with botanicals and beneficial ingredients. Petra has a real-world experience as a busy working mother of four; therefore, Pixi is truly about multi-tasking, flaw fixing youth – enhancing products for people on the go. Pixi’s mission is the same now as it was on the first day the Pixi boutique opened; to simply bring out the best in everyone - to make everyone look like themselves, only better! Flawless in few fuss-free minutes – that is what Pixi is about!
Requirements
- Proven experience in a Logistics role.
- Must have an eye for detail, superb organizational skills and administrative abilities.
- Must have excellent communication skills.
- Must have excellent Excel and Microsoft Office skills.
- Must have a willingness to learn and have a positive team player attitude.
Nice To Haves
- Previous experience in the Beauty and skincare sector preferable.
Responsibilities
- Communicating customer shipping orders to warehouses.
- Ensuring SO’s are committed in company portal and logged by warehouses.
- Ensuring prompt delivery/collection of shipments through fluid follow-up measures.
- Tracking shipments to meet customer delivery requirements.
- Preparing documents, packing lists, commercial invoices and shipping instructions.
- Updating new shipping manuals and ensuring compliance to established requirements.
- Reconciling inventory weekly within the system and investigation of miss-alignment.
- Responding to sales team questions and enquiries feeding back on status of deliveries.
- Assisting with chargebacks and customer claim investigations, managing the log and keeping the Finance team updated.
- Performing ops administrative tasks required to manage key accounts.
- Preparing reports for Senior Management, when appropriate.
- Assisting with special events, send outs, bundle formations and all other Pixi, Inc. company initiatives.
- Additional duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
