Outbound Manager

Williams-Sonoma•Dayton, NJ

2d•Onsite

About The Position

The Outbound Manager position is located in Dayton, NJ. You’ll be excited about this opportunity because you will.... Leading, guiding, and directing hourly associates to meet or exceed operational goals, as well as monitoring performance, providing coaching, counseling, and development; and use Key Performance Indicators to make ongoing improvements and enhancements Maintaining integrity for on-time shipments, people utilization, damages; providing periodic reports to multiple tiers within the organization, ensuring accurate communication Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed Directing and ensuring top service for internal/external customers Developing performance goals and objectives to ensure accuracy, quality and customer expectations are met Maintaining health and safety standards within the distribution center and promote a positive health and safety culture onsite Directing and overseeing job assignments and planning daily, weekly, monthly, and peak season labor schedules Achieving financial plans and budget objectives

Requirements

High School Diploma or Equivalent
At least 3 - 5 years of relevant distribution or manufacturing management/leadership experience
This is an onsite and in office role
Ability to communicate effectively with excellent interpersonal and customer relations skills
Must be highly organized and process oriented; Ability to complete multiple tasks consistently and on time
Warehouse Management System experience
Ability to adapt and change processes to keep pace with the evolving business requirements
Strong technical skills included but not limited to Microsoft Access, Excel, Word, PowerPoint

Nice To Haves

Bachelor’s Degree in Business, Operations, Logistics, Supply Chain, Industrial Engineering, or related field is strongly preferred
At least 6 years of management experience in a manufacturing, production, or distribution environment
Exposure to furniture distribution and/or big box distribution is a plus
Solid understanding of Safety and OSHA standards
Exceptional organizational and time management skills to successfully respond to urgent situations.
Six Sigma/lean experience preferably in a distribution/warehouse environment
Bilingual (English and Spanish) Preferred

Responsibilities

Leading, guiding, and directing hourly associates to meet or exceed operational goals, as well as monitoring performance, providing coaching, counseling, and development; and use Key Performance Indicators to make ongoing improvements and enhancements
Maintaining integrity for on-time shipments, people utilization, damages; providing periodic reports to multiple tiers within the organization, ensuring accurate communication
Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed
Directing and ensuring top service for internal/external customers
Developing performance goals and objectives to ensure accuracy, quality and customer expectations are met
Maintaining health and safety standards within the distribution center and promote a positive health and safety culture onsite
Directing and overseeing job assignments and planning daily, weekly, monthly, and peak season labor schedules
Achieving financial plans and budget objectives

Benefits

Generous discount on all Williams-Sonoma, Inc. brand products
401(k) plan and other investment opportunities
Paid vacations
Employee Assistance Programs
Time Off to Volunteer
Matching Gifts Community Service Program
Holidays (in some locations)
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Legal and Identity Protection Plans
Pet Insurance