OTCR Business Sector Leader (Operations Technology, Cybersecurity, & Resilience) - Municipal Water

West Yost•Phoenix, AZ

8d•Hybrid

About The Position

West Yost is a water resource management and engineering firm focused exclusively on water. Since our founding in 1990, we have partnered with public agencies including cities, counties, utilities, and water districts to plan, design, and deliver water, wastewater, and stormwater solutions that support safe, reliable, and resilient communities. Our team of more than 260 professionals brings together expertise in groundwater, water supply, treatment, infrastructure, recycled water, stormwater, construction management, and operations technology. We support projects from early planning and permitting through design and construction and complement our engineering services with program management and public outreach to help clients move work forward and engage their communities. We are proud to be certified as a Great Place to Work®, and to be recognized among Fortune’s® Best Workplaces in Consulting and Professional Services from 2023 to 2025, as well as a top-ranked firm in the AEC Advisors Diversity Index. At West Yost, we are committed to being the water firm of choice for our clients and our team, advancing water resources for future generations through strong partnerships, practical solutions, and a shared commitment to quality. At West Yost, we are a water-focused company that is committed to significant growth over the coming years. We are looking for an experienced leader for our Operations Technology, Cybersecurity, and Resilience (OTCR) team with a proven ability to grow a practice and develop the careers of their team members. The OTCR team is a recognized leader in adapting innovative technologies and resilience practices to help water and wastewater utilities meet evolving challenges. Our work includes national partnerships with organizations such as Idaho National Laboratory and the American Water Works Association, and we have led efforts to bring Cyber-informed Engineering (CIE) and Consequence-driven, Cyber-informed Engineering (CCE) methodologies to the water sector. OTCR delivers complete Operations Technology (OT) design and implementation, technical program management, and resilience planning across multiple practice areas, including Resilience, Innovation, Electrical/Instrumentation/Controls, and Process Controls & Optimization. This role is aligned with West Yost’s Strategic Plan, which provides a roadmap to amplify our impact, support our teams, and deliver quality services within our industry. Our plan is to continue to focus on the water needs of public agencies and municipalities and expand our value-added services and strengthen our current presence in California, Oregon, Arizona, and Washington. The OTCR Business Sector Leader we are seeking will have the desire and skills to guide the sector toward these goals by working directly with clients and team members to advance resilient and secure water infrastructure for our communities.

Requirements

Proven operations leader with a 10–15 year track record of success as a leader in providing consulting engineering services for water and wastewater clients.
Project experience or working knowledge in operations technology, industrial control systems, cybersecurity, and resilience planning as it pertains to public and private water infrastructure.
Motivated by results, setting challenging goals and working with and through others to achieve them.
Pays attention to details and holds self and team to high standards.
Enjoys solving problems, taking on difficult challenges, and finding creative, practical solutions.
Likes helping people and sees value in mentoring others to succeed.
Communicates clearly and values the importance of regular, transparent communication.
Adapts quickly when things change and uses challenges as learning opportunities.
Values relationships, both with clients and colleagues, and knows how to build and sustain trust.
Has emotional intelligence and self-awareness, enabling them to bring their best to any situation.
Ability to lead, manage, mentor, and build trust with both internal teams and external clients is paramount.

Responsibilities

Developing, leading, and executing a multi-year strategic plan for growth that aligns with West Yost’s values and strategic priorities.
Promoting a healthy business through management and leadership of core business functions that include Business Development, PM-QA/QC, Technology/Innovation, People, and Operations/Financial.
Providing technical leadership in OTCR’s practice areas: Resilience, Innovation, Electrical/Instrumentation/Controls (EI&C), and Process Controls & Optimization.
Leading business development efforts and marketing strategy to expand OTCR services nationwide.
Serving as a senior project manager or technical lead on strategic projects as needed.
Attracting, retaining, mentoring, and motivating a high-performing team capable of delivering current commitments and expanding into new service areas.

Benefits

medical
dental
vision
flexible spending accounts
health saving accounts (with West Yost contribution)
paid vacation
paid sick leave and holidays
two employee assistance programs
travel assistance program
401(k) profit sharing with employer match
leaves of absence with additional supplemental paid time off
parental leave
life and AD&D insurance
short-term and long-term disability insurance
pet insurance
support in on-going education through our 529 college savings plan/student loan repayment program
tuition reimbursement
paid professional memberships
paid training
Leadership Academy programs
milestone anniversary benefits
peer to peer recognition programs
potential for employee stock ownership
annual monetary and paid time off bonuses
performance-based bonus eligibility
merit increase eligibility
employee referral bonuses
wellness reimbursement