OST Program Manager

Town of Hanover•Hanover, NH

21h•$28 - $31•Onsite

About The Position

The OST Program Manager provides hands-on, on-site oversight and coordination of the Parks and Recreation Department’s after-school programs, summer camps, mini-camps, preschool programming, and related children’s events. Reporting to the OST Program Director, the position works daily within the Out of School Time (OST) After School and Camp programs and performs administrative, supervisory, and program coordination duties to support safe, effective, high-quality service delivery. The position coordinates and oversees staff and daily program operations, supports scheduling, training, onboarding, administrative records, billing, and payroll, and communicates operational, staffing, safety, and program issues to the OST Program Director. The job involves work in office, classroom, pool, and outdoor settings, including hot, cold, and inclement weather. The position is full-time at 40 hours per week. The schedule varies by season. During KAST, the schedule is Monday through Friday, 9:15 a.m. to 5:45 p.m.; when not scheduled for program responsibilities, the standard workday is 8:15 a.m. to 4:45 p.m. During camp operations, the schedule is four days per week from 8:00 a.m. to 5:00 p.m. and one rotating short day from 8:00 a.m. to 2:30 p.m.

Requirements

Training or coursework in behavior management or a related field, or an equivalent combination of education, training, and experience.
Typically at least three years of relevant work experience, including two years supervising subordinate roles.
Job knowledge and experience sufficient to perform the major duties, resolve issues, and manage child behavior effectively.
Knowledge of after-school, summer camp, preschool, and children’s recreational programming principles and practices.
Knowledge of relevant laws and town and departmental policies and procedures.
Proficiency with computers and job-related software applications.
Ability to supervise staff and support behavior management practices.
Ability to plan, organize, and lead recreational activities.
Strong administrative, organizational, oral, and written communication skills.
Knowledge of basic first aid and CPR, and ability to obtain certification within six months.
Ability to work in office, classroom, pool, and outdoor environments, including hot, cold, and inclement weather; regularly use hands and arms and perform a full range of body motion including standing, walking, bending, climbing, and balancing; frequently lift and move up to 60 pounds; and safely work on wet or slippery surfaces.
Good depth perception, color vision, hearing, balance, and fine motor dexterity.

Responsibilities

Provide on-site and off-site coordination of after-school, summer camp, mini-camp, preschool, and other OST programs.
Communicate daily with the OST Program Director and administrative staff about operational, staffing, safety, or programmatic issues.
Immediately report significant injuries, safety incidents, or behavioral concerns.
Coordinate and oversee the daily work of on-site OST employees in consultation with the OST Program Director.
Notify the OST Program Director of staff performance or conduct concerns and unusual staffing needs.
Coordinate and lead field trips and special events as needed.
Coordinate program schedules and maintain participant files and parent and child contact information.
Serve as the on-site point of contact for parents when the OST Program Director is absent.
Assist with daily logs, attendance sheets, staff schedules, and leadership duty sheets.
Assist with monthly billing and transaction reconciliation; may coordinate and process payroll for seasonal staff.
Coordinate planning and implementation of projects and activities throughout the year.
Assist with staff assignments, scheduling, and training.
Coordinate routine meetings with program coordinators and specialists to develop work assignments and responsibilities.
Participate in selecting, interviewing, and onboarding seasonal OST staff.
Complete new seasonal staff paperwork for Human Resources in coordination with the OST Program Director.
Establish and maintain effective working relationships with coworkers, participants, parents, and the public.
Perform related duties as required.