Out of School Time (OST) Manager

Wonders Early Learning + Extended Day•Bethesda, MD

3d•Hybrid

About The Position

The Out of School Time Manager is a member of the Out of School Time leadership team and is knowledgeable of OST best practices, trends, and developmentally appropriate practice. The OST Manager provides guidance to Extended Day Program Directors, Assistant Directors, and educators; and ensures that Wonders' goal of an inclusive and engaging learning community is achieved. Reporting to the OST Director, the primary responsibilities include oversight of the implementation of Wonders policies, procedures, and curriculum; effective fiscal management; coaching and training of program directors; leadership and support in meeting all licensing and compliance requirements; and oversight of Wonders' auxiliary programs and summer camp.

Requirements

BA in education or related field
A minimum of 3 years of supervisory leadership experience in an educational setting
Multi-site management skills and experience
Excellent verbal and written communication skills
Hands-on experience with enrollment processes, capacity management, and child care management platforms
Deep practical knowledge of state child care licensing requirements, health/safety compliance, and program quality frameworks
Active CPR and First Aid certification (or ability to obtain upon hire)

Nice To Haves

Nurturing, creative, and engaging approach to working with school-age children
Patient, empathetic, and inclusive mindset when supporting children with unique learning or behavioral needs
Dependable, detail-oriented, and reliable in daily attendance and responsibilities
Adaptable and comfortable handling frequent shifts in direction or changing classroom dynamics
Strong team orientation and enjoyment of working collaboratively on group projects and daily activities
Proactive and observant in maintaining active supervision and anticipating child support needs
Professional and respectful communication skills with children, families, and colleagues

Responsibilities

Conduct periodic, in-depth observations of programs and provide feedback to the Program Directors
Lead multi-site registration, support waitlist management, capacity optimization, and support program directors child care management software execution
Support staff in using all features of our childcare management software, optimizing their enrollment numbers with staff ratios, managing waitlists, and forecasting enrollment across all sites
Assist in program rollouts, new site expansions, and summer camp launches across all locations
Provide regular reports to the OST Director, Executive Director and the Deputy Executive Director regarding specific programs, highlighting areas of excellence and areas of concern
Monitor enrollment and budgets at each program
Conduct regular program observations and maintain accurate records of observations, strategies, recommendations, and specific directives given to Program Directors and shared with the OST Director
Work closely with the OST Director on annual evaluations of Program Directors providing feedback and participating in annual evaluation meetings and assist with the annual evaluation process for program staff
Partner with the OST Director on organizational planning, budget development and management, and administrative priorities across all OST programs
Ensure enrollment goals are maintained
Promote the effective staffing patterns to meet program needs
Support program administration through child care management software (enrollment and billing platform)
Collaborate with the Extended Day Curriculum Specialist to guide Program Directors on curriculum implementation, staff onboarding, and site-level professional development
Provide coverage for Extended Day Directors and programs, when necessary