OSP & ISP Infrastructure Engineer

University of Pennsylvania

19h•Onsite

About The Position

Information Systems & Computing (ISC) is the University of Pennsylvania’s central IT organization, providing the core network, data, voice, video, and enterprise application infrastructure and services upon which Penn’s numerous Schools and Centers build their unique tools and capabilities. ISC’s 300-plus employees work closely with the University’s IT organizations in order to create, deliver and support products and services that help Schools and Centers operate efficiently and effectively. We strive to be easy to work with, and to serve as a trusted advisor to Penn’s IT community, faculty, staff and students in support of an environment of discovery and progress. ISC’s focus on customer service and the high-quality, cost-effective, reliable implementation of modern IT solutions advances the mission of the University, as well as that of each individual School and Center. At Penn, technological freedom and departmental autonomy represent dearly held core values. ISC supports those ideas by providing foundational services and cogent counsel, empowering individuals and departments to employ their distinct strengths in support of their goals. The OSP & ISP Infrastructure Engineer reports to the Associate Director of Infrastructure Engineering and plays a critical role in supporting and advancing the University's physical communications infrastructure. This position serves as a subject matter expert in fiber optic and copper cabling systems, outside and inside plant (OSP/ISP) design, and campus-wide pathway infrastructure.The role is responsible for planning, designing, and overseeing the installation of communications infrastructure that supports network, voice, and life safety systems. The position also serves as a key escalation point for complex infrastructure issues and helps safeguard University assets during construction and renovation activities.

Requirements

Bachelor of Science and 3 to 5 years of experience or equivalent combination of trade education/apprenticeship (installing low voltage cabling systems) and experience is required.
Minimum of 3 to 5 years of relevant experience in telecommunications infrastructure, network cabling, or related field.
Advanced knowledge of fiber optic and copper cabling systems, including design and troubleshooting.
Proven experience with outside plant (OSP) and inside plant (ISP) infrastructure design.
Strong knowledge of industry standards such as BICSI, TIA/EIA, and structured cabling best practices.
Demonstrated ability to design, plan, and oversee infrastructure projects, including interpreting construction drawings and developing scopes of work.
Strong analytical and problem-solving skills with the ability to resolve complex, non-standard infrastructure issues.
Excellent communication skills with the ability to serve as a technical escalation point and collaborate across IT, construction, and facilities teams.
Experience managing infrastructure projects, vendors, and contractors.
Ability to interpret construction drawings and develop infrastructure designs.
Strong analytical and problem-solving skills with the ability to work on complex, varied issues.
Familiarity with CAD or GIS-based infrastructure mapping systems.

Nice To Haves

Experience in higher education or large campus environments.
Knowledge of PA One Call processes and underground utility coordination.
Project management experience leading large-scale or multi-phase infrastructure initiatives.
Relevant certifications (e.g., BICSI OSP, RCDD or similar).

Responsibilities

Supports the University's physical communications infrastructure serving as a subject matter expert on fiber optic cabling, communications pathway design (OSP/ISP) and is the escalation point for individuals troubleshooting physical infrastructure.
Maintains campus communications infrastructure mapping in the University-selected GIS platform to a level of accuracy and detail sufficient for locating underground communications facilities.
Resolves complex networking problems involving fiber optic and copper cabling infrastructure.
Specifies and supervises the installation and completion of conduit, pathways, cables, and circuits.
Plans, designs, develops and installs building and campus physical infrastructure to support network, voice, and life safety technologies.
Plays critical role in protecting the University’s communications assets during construction and renovation participating in the PA 1 Call process and maintaining documentation of installed cable and pathway systems.
Functions as high-level support for networking questions from network and IT Support Specialists.
Tracks, evaluates and specifies new physical networking technologies and products.
Facilitate a safe work environment by correcting hazardous conditions, ensuring quality/safety/security standards are met on job sites and in ISC data/telecommunications facilities.
Establishes policies for infrastructure use and functionality.
May supervise other staff, cabling contractors, or act as project leader for large scale of IT infrastructure projects.
Other duties and responsibilities as assigned

Benefits

excellent healthcare
tuition benefits for employees and their families
generous retirement benefits
a wide variety of professional development opportunities
supportive work and family benefits
a wealth of health and wellness programs and resources
Health, Life, and Flexible Spending Accounts
comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits
flexible spending accounts
Tuition assistance
Retirement plans
Time Away from Work
Long-Term Care Insurance
Wellness and Work-life Resources
Professional and Personal Development
University Resources
Discounts and Special Services
Flexible Work Hours
Penn Home Ownership Services
Adoption Assistance