Orthopedic Spine Surgical Coordinator
About The Position
The Surgical Coordinator is a key member of a collaborative, patient-centered orthopedic spine and pain management care team. The role guides patients through every step of their surgical journey and coordinates all aspects of orthopedic spine procedures. Serving as the primary liaison among patients, surgeons, hospitals, surgery centers, vendors, and clinical staff, the coordinator helps ensure a seamless surgical experience. The ideal candidate is organized, compassionate, detail-oriented, and committed to helping patients achieve better outcomes. The position supports patient care coordination, surgical and facility scheduling, insurance authorization and documentation, communication and service excellence, and operational support. The practice describes its culture as professional, collaborative, team-oriented, and committed to employee growth and excellent patient care.
Requirements
- High school diploma or equivalent.
- Exceptional organizational, communication, and multitasking skills.
- Strong customer service mindset and attention to detail.
- Proficiency with EMR/EHR systems and Microsoft Office applications.
Nice To Haves
- Previous experience as a Surgical Coordinator or in a surgical specialty practice.
- Experience in orthopedic spine, orthopedic surgery, neurosurgery, or related specialties.
- Knowledge of surgical authorization processes, medical terminology, CPT coding, and ICD-10 coding.
- Familiarity with hospital and ambulatory surgery center workflows.
Responsibilities
- Guide patients through the surgical process from initial scheduling through post-operative follow-up.
- Educate patients on pre-operative requirements, testing, imaging, and surgical timelines.
- Ensure patients receive necessary instructions and documentation before surgery.
- Serve as a point of contact for patients and families throughout their care journey.
- Coordinate orthopedic spine procedures with surgeons, hospitals, ambulatory surgery centers, anesthesia teams, and clinical staff.
- Secure operating room time and coordinate procedures with physician availability and facility resources.
- Coordinate implant, instrumentation, and vendor requirements as needed.
- Manage changes, additions, and updates related to planned procedures.
- Obtain and track payer authorizations and required approvals.
- Ensure clinical documentation and medical necessity requirements are completed and submitted accurately.
- Maintain complete and accurate records within EMR and practice management systems.
- Verify procedure details, diagnoses, and supporting documentation before surgery.
- Develop positive relationships with patients, providers, facilities, and referring offices.
- Communicate clearly, professionally, and compassionately throughout the surgical process.
- Anticipate and resolve issues proactively to support a positive patient experience.
- Maintain accurate procedural calendars and physician block utilization.
- Identify opportunities to improve workflow efficiency and patient access.
- Support practice initiatives focused on quality, growth, and operational excellence.
Benefits
- Professional development and growth opportunities
- Supportive, team-oriented culture
- Collaborative environment with skilled providers and staff
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
