Medical Device Sales - Orthopedic Sales Associate

Arthrex Austin•Austin, TX

About The Position

The Orthopedic Sales Associate represents Arthrex Austin, an independent agency authorized to sell Arthrex products, and is primarily responsible for meeting and exceeding sales objectives within the assigned territory. The role serves a sophisticated audience of surgeons and healthcare professionals, building customer relationships, developing sales strategies, communicating product and education updates, and addressing account needs. The position also supports compliance, maintains product and sales knowledge, gathers competitive information, and collaborates with Sales Managers and peers.

Requirements

Bachelor's degree required.
Knowledge of orthopedic procedures and terminology as they relate to Arthrex.
Knowledge of operating room protocols and procedures.
Proficiency in Microsoft Office Suite.
Ability to learn a high level of technical information, anatomy, and indications related to surgery and procedures.
Strong written and verbal communication skills.
Excellent public speaking skills.
Ability to interact professionally and courteously with clients, doctors, and staff.
Ability to work collaboratively within a team and independently.
Highly organized and detail oriented, with strong follow-through.
Ability to work independently and interact with all levels of management.
Accuracy, analytical skills, and attention to detail.
Ability to handle sensitive and confidential information and exercise good judgment and discretion.
Strong negotiation and closing skills.
Strong sense of urgency and ability to manage multiple responsibilities under strict deadlines.
Demonstrated ability to relate to customers and constituents in the orthopedic/sports medicine market.
Ability to remain calm and professional in a surgery or operating room environment.
Ability to lift up to 35 pounds regularly.
Ability to remain stationary, often standing, for prolonged periods.
Ability to move around to accomplish tasks or travel between worksites.

Responsibilities

Meet and exceed sales objectives for the assigned territory by representing Arthrex products to surgeons and healthcare professionals.
Build and maintain strong business relationships and develop and implement sales strategies to improve territory results.
Communicate with current and prospective customer accounts about product updates, changes to the product portfolio, and educational programs.
Identify the needs of new prospects and develop appropriate written, telephone, and face-to-face responses.
Cross-sell additional products and manage new product introductions as they become available.
Address problems that arise at customer accounts.
Support compliance by protecting privacy, confidentiality, and organizational assets; acting ethically; reporting non-compliance; and following applicable laws, regulations, accreditation and licensure requirements, and company policies and procedures.
Receive coaching, training, or mentoring from Sales Managers and transfer knowledge to peer Sales Representatives and Sales Associates when needed.
Maintain training in sales skills, product features and benefits, and critical business applications.
Collect competitive data and stay current on industry, customer, and competitive trends.
Attend sales meetings and professional association meetings outside regular business hours when required.
Maintain vendor credentialing for the assigned territory.
Travel within the assigned territory as required.