Medical Device Sales - Orthopedic Sales Associate

Arthrex Austin•Austin, TX

About The Position

The Orthopedic Sales Associate represents Arthrex Austin, an independent agency authorized to sell Arthrex products, and is primarily responsible for meeting and exceeding sales objectives in the assigned territory. The role works with surgeons and other healthcare professionals to build and maintain business relationships, develop sales strategies, address customer needs, and support product education and introductions. The position requires knowledge of orthopedic procedures and operating room protocols, the ability to learn technical information related to surgery, and the ability to remain calm and professional in a surgical environment. The associate must maintain vendor credentialing for the territory and travel within it as required.

Requirements

Bachelor's degree required.
Knowledge of orthopedic procedures and terminology as they relate to Arthrex.
Knowledge of operating room protocols and procedures.
Proficiency in Microsoft Office Suite.
Ability to learn technical information, anatomy, and indications related to surgery and procedures.
Strong written and verbal communication skills.
Excellent public speaking skills.
Ability to interact professionally and courteously with clients, doctors, and staff.
Ability to work collaboratively on a team and independently.
Strong organization, attention to detail, and follow-through.
Ability to work independently and interact with all levels of management.
Accuracy and analytical skills.
Ability to handle sensitive and confidential information and exercise good judgment and discretion.
Strong negotiation and closing skills.
Strong sense of urgency and ability to manage multiple responsibilities under strict deadlines.
Demonstrated ability to relate to customers and constituents in the orthopedic/sports medicine market.
Ability to maintain vendor credentialing for the assigned territory.
Ability to remain calm and professional in a surgery/operating room environment.
Ability to travel within the assigned territory as required.
Ability to lift up to 35 pounds regularly.
Ability to remain stationary, often standing, for prolonged periods.
Ability to move around to accomplish tasks or travel between worksites.

Responsibilities

Meet and exceed sales objectives for the assigned territory.
Build and maintain strong business relationships and develop and implement sales strategies.
Communicate with current and prospective customer accounts about product updates, portfolio changes, and educational programs.
Identify the needs of new prospects and develop appropriate written, telephone, and in-person responses.
Cross-sell additional products and manage new product introductions.
Address problems that arise at customer accounts.
Support compliance and principles of responsibility by maintaining privacy and confidentiality, protecting organizational assets, acting ethically and with integrity, reporting non-compliance, and adhering to applicable laws, regulations, accreditation and licensure requirements, and company policies and procedures.
Receive coaching, training, or mentoring from Sales Managers and transfer knowledge to peer Sales Representatives and Sales Associates when needed.
Maintain training in sales skills, product features and benefits, and other critical business applications.
Collect competitive data and stay current on industry, customer, and competitive trends.
Attend sales meetings and professional association meetings outside regular business hours as required.