Medical Device Sales - Orthopedic Sales Associate

Arthrex Austin•Austin, TX

About The Position

The Orthopedic Sales Associate represents Core Surgical Group, an independent agency authorized to sell Arthrex products, and is primarily responsible for meeting and exceeding territory sales objectives. The role works with surgeons and other healthcare professionals to build customer relationships, develop and implement sales strategies, address account needs, and support product education and introductions. The position also requires maintaining knowledge of products and sales practices, gathering competitive information, supporting compliance, and collaborating with Sales Managers and peers. Travel within the assigned territory and attendance at some meetings outside regular business hours are required.

Requirements

Bachelor's degree required.
Knowledge of orthopedic procedures and terminology as they relate to Arthrex.
Knowledge of operating room protocols and procedures.
Proficiency in Microsoft Office Suite.
Ability to learn technical information, anatomy, and indications related to surgery and procedures.
Demonstrated ability to relate to customers and constituents in the orthopedic and sports medicine market.
Strong written and verbal communication skills.
Excellent public speaking skills.
Ability to interact professionally and courteously with clients, doctors, and staff.
Ability to work collaboratively on a team and independently, including interaction with all levels of management.
Strong organization, detail orientation, follow-through, accuracy, and analytical skills.
Ability to handle sensitive and confidential information and exercise good judgment and discretion.
Strong negotiation and closing skills, a strong sense of urgency, and strong multitasking skills to manage responsibilities under strict deadlines.
Ability to remain calm and professional in a surgery or operating room environment.
Ability to lift up to 35 pounds regularly, remain standing or otherwise stationary for prolonged periods, and move around to accomplish tasks or travel between worksites.

Responsibilities

Meet and exceed sales objectives for the assigned territory while representing Core Surgical Group and its Arthrex products.
Build and maintain business relationships and develop and implement sales strategies to increase territory results.
Communicate with current and prospective customer accounts about product updates, portfolio changes, and educational programs.
Identify prospect needs and develop appropriate written, telephone, or face-to-face responses.
Cross-sell additional products and manage new product introductions.
Address problems that arise at customer accounts.
Support compliance and principles of responsibility by protecting confidential information and organizational assets, acting ethically, reporting non-compliance, and following applicable laws, regulations, accreditation and licensure requirements, and company policies and procedures.
Work with Sales Managers through coaching, training, or mentoring, and transfer knowledge to peer Sales Representatives and Sales Associates when needed.
Maintain training in sales skills, product features and benefits, and critical business applications.
Collect competitive data and stay current on industry, customer, and competitive trends.
Attend sales meetings and professional association meetings outside regular business hours as required.
Maintain vendor credentialing for the assigned territory.
Travel within the assigned territory as required.