Orthodontic Receptionist

EASTERN DENTAL•Toms River, NJ
•$19 - $23

About The Position

Eastern Dental is seeking an Orthodontic Receptionist who enjoys working with patients and as part of a team and is interested in growing within orthodontics. This is a traveling position requiring travel to several offices in the Toms River area; mileage reimbursement is offered. The role supports patients and the dental team through front-desk and appointment-related work. Eastern Dental describes its environment as a fun, supportive team and offers opportunities for growth. The company provides full-service dental care and has served families for over 50 years.

Requirements

  • Experience answering telephones in a professional environment.
  • Experience in the dental or healthcare industry.
  • Proven customer service skills.
  • Strong communication and multitasking skills.

Nice To Haves

  • Knowledge of insurance plans.
  • Experience with Denticon.

Responsibilities

  • Acknowledge and greet patients upon arrival and departure.
  • Respond to patient questions and concerns, escalating them when needed.
  • Answer telephones, schedule and confirm appointments, and manage front-desk voicemail.
  • Follow up on missed and canceled appointments.
  • Register patients from the sign-in sheet.
  • Post charges and payments to patient accounts.
  • Maintain the patient waiting area.
  • Perform other tasks as necessary.

Benefits

  • Mileage reimbursement.
  • Opportunities for growth.
  • Fun, supportive team environment.
  • No late evenings.
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