Orthodontic Integration Specialist - Vancouver, British Columbia

LightForce Orthodontics•Vancouver, BC

2d•Hybrid

About The Position

LightForce is leading the digital transformation of orthodontics and redefining the standard of care for patients. Our fully digital, 3D-printed orthodontic platform increases practice efficiency, improves clinical consistency, and enables more predictable treatment outcomes. Unlike traditional stock brackets, LightForce delivers fully customized, patient-specific brackets paired with AI-driven treatment planning—optimizing outcomes at scale. With recent advancements unlocking the next phase of digital orthodontics, LightForce continues to push the boundaries of what’s possible in personalized care.

Requirements

Clinical certification in dentistry (RDH, EF, CDA, RDA, LDA etc.) and/or dental office management experience
5+ years of relevant work experience in the related health industry (i.e orthodontic, dental, practice, etc.)
Valid Driver's license and ability to travel
Self-motivated
Eager to learn
Resourceful
Problem solver
Reliable and Trustworthy
Punctual
Team player

Nice To Haves

Recent Orthodontic chairside experience highly preferred

Responsibilities

Provide clinical support to doctors to achieve the goal of LightForce onboarding and full integration in orthodontic practices.
Foster positive relationships with entire practice teams within targeted practices. Build relationships with partners, utilizing a consultative and collaborative approach with the common goal inspiring our customers to modernize and grow their business utilizing the LightForce system.
Deliver Clinical Training and presentations both virtually and in person to a variety of customer types as well as internal audiences, to maximize implementation, utilization and integration of LightForce technology and refining office processes.
Demonstrate leadership by being customer focused, displaying strategic thinking, having a global and company mindset, focusing on results, and continuously developing skills.
Jointly lead and manage the new customer onboarding training strategy, assist with resource and tool development, and deliver full integration with both doctors and staff of orthodontic practices.
Strategically work with sales and marketing and commercial support functions to prioritize opportunities.
Work as a clinical mentor to internal partners and external partners regarding best demonstrated practices.
Stay active and engaged with important orthodontic related organizations to stay abreast of trends and changes in orthodontics that impact our business or customers.
Utilize up to date knowledge of the orthodontic industry to provide clinical input for new product development and software enhancements
Utilize data/analytics to help customer’s drive decision making
Orchestrate additional internal company resources to optimize the customer experience and provide ongoing promotion of LightForce solutions.
Diagnose positive and negative results and lead triage and execution, accordingly, communicating results to leadership. Handle multiple projects simultaneously, prioritizing tasks based on organizational need and judgment.
Effective and independently manage booking of travel within company guidelines; ensuring to adhere to personal expenses and expense reporting requirements in a timely manner
Be creative, self-disciplined and capable of identifying and completing critical tasks independently with a high sense of urgency