Orthodontic Assistant

Miller Orthodontics • Grand Rapids, MI

1d

About The Position

The Orthodontic Assistant is a key support person for the doctor team at Miller Orthodontics. The role supports doctors and patients and is expected to contribute positively, warmly, and professionally to the team. The assistant helps deliver patient care and customer service, supports orthodontic treatment, maintains patient records and treatment spaces, and develops skills through coaching and training.

Requirements

• High school diploma, GED, or equivalent.
• X-ray certification.
• 1–3 years of relevant dental assisting experience.
• Knowledge of orthodontics, treatment appliances, and associated equipment.
• Ability to take initiative, adapt, and remain flexible in a changing environment.
• Ability to understand and effectively communicate techniques used in orthodontics.
• Excellent written and oral communication skills.
• Compassion and a high level of service toward patients, parents, and staff.
• Integrity and the ability to handle confidential information and protect patient confidentiality.
• Dependability and reliability in attending work as scheduled.
• Attention to detail, organization, and ability to follow instructions.
• Professional manner and appearance at all times.
• Computer skills, including Microsoft Office and web browsers.

Responsibilities

• Establish trusting rapport with patients and provide a high level of patient customer service.
• Educate patients about orthodontic care and treatment practices.
• Work chairside with patients, including assisting with the placement and removal of orthodontic appliances.
• Take X-rays and photographs, and fabricate retainers.
• Maintain patient charts and accurately transcribe doctor notes.
• Keep patient rooms stocked and organized; clean, sterilize, and prepare equipment.
• Receive coaching and training from doctors to develop skills.
• Perform other duties as required.

Benefits

• Monthly bonus opportunities.
• Medical/Rx coverage.
• Dental coverage.
• Vision coverage.
• 401(k) retirement plan with a percentage match.
• Flexible spending accounts.
• Health savings accounts.
• Employee assistance program.
• Other benefit options are available; details may be requested.
• Benefit-eligible new hires can enroll in coverage effective on their first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED