Orthodontic Assistant

Benevis•Waterbury, CT

About The Position

Courtland Dental and Braces is seeking an Orthodontic Assistant to support its mission of providing high-quality, affordable dental care in a compassionate environment. This position covers both the Waterbury and New Britain offices and includes working with children, who make up 70% or more of the patient base. The role also involves community outreach, such as school screenings and presentations, and collaborating with the team through activities such as morning huddles. The Orthodontic Assistant delivers patient care and supports dental professionals with examination and treatment. Duties include preparing patients and treatment materials, taking X-rays and orthodontic facial photos, maintaining patient charts, sterilizing instruments, and keeping clinical areas clean and ready. The position requires travel within the assigned territory. Work takes place in a professional office, clinical, or support environment, depending on the role and business needs. Scheduled hours and work location may vary; extended or alternate hours may be needed during peak periods or to support operations.

Requirements

  • Orthodontic or Dental Assistant Certification, as required by the state.
  • CPR/BLS Certification required.
  • Willingness to travel within the assigned territory.
  • High focus on customer service and satisfaction.
  • Enjoy working with children.
  • Compassion and a high level of service for patients, parents, and staff.
  • Integrity and commitment to doing the right thing.
  • Dependability and reliability in attending scheduled work.
  • Attention to detail.
  • Ability to organize work, manage multiple tasks simultaneously, and consistently meet deadlines.
  • Professional manner and appearance at all times.

Nice To Haves

  • At least 1 year of experience in Orthodontic Assisting.

Responsibilities

  • Deliver quality and compassionate care to every patient.
  • Guide parents and patients through processes before treatment.
  • Educate patients in oral hygiene and provide postoperative instructions.
  • Prepare patients for examination and treatment.
  • Take X-rays and save them to patient charts.
  • Take quality orthodontic facial photos.
  • Maintain operational readiness.
  • Prepare tray set-ups for dental procedures.
  • Mix amalgam, cement, and pulp paste, and prepare impression materials.
  • Sterilize and disinfect instruments and equipment.
  • Clean chairs and rooms.
  • Assist professional dental staff with treatment.
  • Document patient information, treatment plans, and procedures in patient charts.
  • Pour, trim, and polish impression casts.
  • Fabricate custom impression trays.
  • Adhere to government regulations, company standards, and compliance programs.
  • Participate in local community events, including school screenings and presentations, to promote a positive image of the organization.
  • Participate in morning huddles and contribute to teamwork and customer-focused collaboration.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation.
  • Monthly bonuses based on office performance.
  • Medical, dental, and vision benefits.
  • 401(k) with match.
  • Flexible spending accounts.
  • Paid time off.
  • Company holidays.
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