Orthodontic Assistant

Reynolds Orthodontics•Novi, MI

About The Position

The Orthodontic Assistant is a pivotal supporting role for Reynolds Orthodontics’ doctor team. The assistant works with doctors and patients and is expected to contribute a positive, friendly, and professional presence. The position supports patient care and orthodontic treatment, maintains patient records and treatment rooms, and develops skills through coaching and training from doctors. The company offers an hourly rate and a competitive benefits package, including monthly bonus opportunities, medical/Rx, dental and vision coverage, a 401(k) retirement plan with a percentage match, flexible spending accounts, health savings accounts, an employee assistance program, and other benefit options. Benefit-eligible new hires can enroll in coverage effective on their first day of employment.

Requirements

Knowledge of orthodontics and associated treatment appliances and equipment.
Be action-oriented, take initiative, and adapt to a changing environment.
Understand and effectively communicate techniques used in the orthodontic field.
Excellent written and oral communication skills.
Compassion and a high level of service for patients, parents, and staff.
Integrity and a commitment to doing the right thing.
Ability to handle confidential information and protect patient confidentiality.
Dependability and reliability in reporting to work as scheduled.
Attention to detail.
Ability to stay organized and follow instructions.
Professional manner and appearance at all times.
Computer skills, including Microsoft Office and web browsers.
High school diploma, GED, or equivalent.

Nice To Haves

1–3 years of relevant experience preferred.

Responsibilities

Establish trusting rapport with patients and provide a high level of patient customer service.
Educate patients on orthodontic care and treatment practices.
Work chairside with patients, including assisting with placement and removal of orthodontic appliances.
Take X-rays and pictures and fabricate retainers.
Maintain patient charts and accurately transcribe doctors’ notes.
Keep patient rooms stocked and organized, and clean, sterilize, and prepare equipment.
Receive coaching and training from doctors to develop skills.
Perform other duties as required.