Oromo Interpreter

LanguageLine Solutions

4d•$1 - $1•Remote

About The Position

LanguageLine Solutions is hiring an Oromo Interpreter to work from home. This role involves using your language skills to improve the lives of limited-English speakers and the Deaf and Hard-of-Hearing. LanguageLine Solutions has been recognized as a Great Place to Work and is a top work-from-home employer. Interpreters serve clients in various industries including healthcare, 911, first responders, education, government agencies, and business. The company provides industry-leading training, opportunities for advancement, and operates in a certified ASTM and ISO environment. Support is available from a Senior Language Specialist and Help Desks.

Requirements

Fluency in Oromo and English and skilled in the associated cultural dynamics.
Ability to provide cultural competency and assess regional and accent differences.
Excellent listening, retention, and note-taking skills.
Ability to concentrate, stay detached, remain neutral and objective.
Ability to remain on calls that involve sensitive subjects.
Must be at least 18 years of age.
Legally authorized to work in the United States.
Must have work authorization that does not now or in the future require sponsorship of a visa.
High school diploma or equivalent.
Dedicated personal device for business purposes.
Desktop / Laptop Computers with Windows, MacOS, or ChromeOS.
Tablets (iPadOS or Android) are acceptable.
Smartphones (iOS or Android) are also acceptable.
High speed Internet connection with no less than 5 Mbps download, 3 Mbps upload, Ping value of no more than 300 ms, Jitter value of no more than 30 ms.
Must have access to a quiet space free from background noise or distraction.
Must be able to operate a keyboard and mouse and remain in a stationary position in front of a computer the majority of the workday.
Must be able to operate company provided software and systems.
Must have sufficient manual dexterity to type or write.
Able to lift up to 26 lbs.
May be exposed to moderate noise levels.

Nice To Haves

Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred.
Ability to read and write the requested languages - highly preferred.
Candidates who are currently employed by a client of LanguageLine Solutions or an affiliated LanguageLine Solutions business may not be eligible for consideration.

Responsibilities

Handle calls on demand and render the meaning of conversations between Oromo and English speakers.
Break communication barriers in industries such as Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.
Process information quickly and concisely.
Recognize sensitive cultural differences.
Maintain professionalism and courtesy at all times.
Use appropriate terminology and understand common industry procedures and practices.
Translate verbally (not written translation).
Ensure a quiet and secure home-office environment.
Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
Render correct concepts and meanings according to interpretation protocol, avoiding omissions or additions.
Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
Maintain a professional demeanor throughout interpreting sessions.
Remain calm during interpreting sessions, especially in emergency situations.
Maintain punctuality and availability during work hours.
Follow client instructions and protocol to ensure client expectations are met.
Understand protocol and terminology for various industries including Medical, Insurance, Finance, and Law.
Demonstrate commitment to cultural sensitivity and working in a diverse environment.
Provide the required company standards of service in a dynamic environment, which may include emotional or stressful calls, extended periods without breaks, or high call volumes.