Organizational Trainer

University of Texas at Austin•Austin, TX

6d•Onsite

About The Position

The University of Texas at Austin is seeking to hire an experienced Organizational Trainer to support the sustainment of the UT Works Program. The UT Works Program enables the university to better manage its physical spaces, improve the delivery of mission-critical services, provide better and more useful data to drive capital projects, and streamline workflows across multiple units. You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of students, staff, and faculty, thereby enhancing the student experience. UT Austin provides an outstanding benefits package. You must be authorized to work in the United States on an ongoing, full-time basis for any employer without sponsorship. Your skills will make a difference.

Requirements

Bachelor's degree.
8 years of proven experience designing, developing, and delivering classroom training.
Experience as a teacher leader or other leadership roles.
Demonstrated ability in adult learning models.
Experience in facilities, construction, utilities, or frontline technician training.
Proficiency in developing online training courses and using training simulation and video software.
Familiarity with video production and editing software, creative design software, and Microsoft Office applications.
Ability to simplify complex concepts for easy understanding.
Creative and analytical problem-solving skills.
Strong attention to detail and commitment to high-quality output.
Excellent interpersonal, communication, facilitation, and presentation skills.
Self-learning capabilities and confidence in seeking external support.
Ability to instruct using various technology applications and platforms.
Proficiency in data collection, analysis, and usage for employee learning.
Capability to develop relationships across different organizational levels.
Comfort in providing strategic curriculum recommendations and managing project deliverables.
Relevant experience and education may be substituted as appropriate.
Class "C" operator's driver's license.
Must provide a current three year driving record from the current state of residence.
If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident.

Nice To Haves

Bachelor's degree.
10 years of proven experience designing, developing, and delivering classroom training.
Experience as a teacher leader, technology trainer, or other leadership roles.
Experience as an instructional coach.
Experience training adults within an educational environment.
Experience using Asset Works.
Professional experience working in Facilities Services, Planning, Design and Construction, Utilities and Energy Management, and University Housing and Dining.

Responsibilities

Design, develop, deliver, assess, and teach/reteach work management software, other technology, business process training, and other internal professional development training.
Design work includes classroom materials, user guides, and job aids.
Assist employees with technical issues, software proficiency standards through system training, monitor employee's progress, and ongoing support.
Conduct coaching conversations to promote instructional improvement and provide ongoing cyclical training.
Work collaboratively to support employees transition to new technology and to adhere to the new standardized processes.
Conduct ongoing assessment of employee achievement.
Collaborate with training leads to design training materials.
Write, edit, and maintain documentation for all assigned modules.
Develop technical and non-technical training materials, including curriculum, facilitator guides, job aids, quick reference guides, online help content, videos, workflow diagrams, and web-based modules.
Build and maintain relationships with Subject Matter Experts for material development.
Implement effective instructional strategies to develop curriculum for business operations to include frontline technicians.
Schedule, deliver, and evaluate training sessions, ensuring accuracy and effectiveness.
Participate in course development and maintenance using Cornerstone LMS.
Deliver course materials in various settings, including formal classrooms and workshops.
Co-teach and demo core instruction for software system usage and operational business processes.
Create follow-up processes to evaluate training effectiveness.
Be available for consultations with management, training team, and employees.
Answer on-call questions from staff.
Troubleshoot minor system issues to support new software usage and business process alignment.
Participate in software testing as needed.
Drive University vehicles.
Maintain acceptable driver rating as established in Policy: UTS157 Section 2.5.4.
Special projects and other duties as assigned.