Organizational Development & Training (OD&T) Consultant

City of Fayetteville•Nc 28301, NC

About The Position

The City of Fayetteville's Human Resource Development department is seeking an Organizational Development and Training (OD&T) Consultant. This role involves complex, professional, technical, and analytical work requiring critical thinking. The consultant will be responsible for planning, coordinating, and conducting multiple training programs to meet organizational needs. Key areas of focus include employee training and development programs, research and analysis, needs assessments, employee engagement surveys, career development, succession planning, and online training programs.

Requirements

Three years of increasingly responsible experience in training, adult education, human resources, or related work.
Equivalent to a Bachelor’s degree from an accredited college or university with major course work in organizational development, public administration, business administration, human resources management, communications, psychology, education, or a related field.

Nice To Haves

PHR certification
Crucial Conversations Trainer certification
Dominance, Influence, Steadiness, and Conscientiousness (DiSC) trainer certification

Responsibilities

Analyze operations, processes, and management of assigned departments to identify areas for process improvement and ensure alignment with business goals.
Develop training programs, facilitate change management initiatives, and review current development programs to ensure linkage to the City’s strategic goals.
Provide guidance and advice to assigned departments to improve efficiency and enhance operations.
Innovate leadership development, team development, and organizational communication programs and practices.
Conduct training needs assessments and evaluate training effectiveness, making recommendations for improvement.
Develop and implement succession planning, career paths, and talent mapping.
Provide career counseling for employees seeking advancement.
Develop and manage the OD&T budget, monitor expenditures, and make recommendations for future budgetary needs.
Establish performance measures for training programs that demonstrate impact and align with established goals and the strategic plan, reporting on these quarterly.
Manage the City’s Performance Management System, including monitoring, problem-solving, and communication.
Ensure training opportunities are publicized, monitor enrollment, oversee training records and software, and ensure completion of mandatory compliance training.
Oversee and schedule employee events and programs such as New Employee Orientation, award ceremonies, and other identified events.
Design and deliver the City’s employee engagement survey, and oversee follow-up action plans.