Organizational Development Specialist

San Diego State University Research Foundation • San Diego, CA

3d • $7,400 - $7,900 • Hybrid

About The Position

The Academy for Professional Excellence (Academy) is a project of SDSU Research Foundation and San Diego State University’s School of Social Work. Established in 1996, the Academy designs and delivers workforce development programs that grow the people who lead and deliver care. The Academy creates learning experiences that are culturally responsive, recovery-oriented, and immersive, empowering professionals to build skills they can apply immediately to their work. The Academy’s Strategy, Development & Organizational Advancement (SDOA) Division leads the strategic development of learning, products, and practices that strengthen organizational culture and brand identity, nurture organizational health, and support innovation. The Academy’s Organizational Development Team within the SDOA Division designs, implements, coordinates, and facilitates initiatives that advance the Academy’s Strategic Plan with a focus on supporting and developing staff and the Academy’s growth. This position is focused internally on supporting Academy staff and systems, with attention to staff development and organizational growth priorities.

Requirements

• Equivalent to a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
• 6-years of progressively responsible experience performing varied or specialized administrative and analytical duties and/or service as a program administrator.
• Experience with organizational functions, structures, and group dynamics, with the ability to bring political acumen to support collaborations.
• Excellent verbal and written communication skills with the ability to synthesize and convey information in a concrete and easy-to-follow manner.
• Systems thinker able to problem-solve and address issues holistically.
• Able to translate complex concepts and produce visual and interactive elements for staff learning experiences that achieve instructional goals.
• Knowledge of adult learning theory, universal design, and current workforce development trends and best practice.
• Experience designing, developing, and delivering training and eLearnings.
• Working knowledge of common software application packages that can be used to create accessible, self-directed learning modules, including video editing and captioning.
• Presentation and facilitation skills that are responsive to diverse engagement styles.
• Coaching experience with individuals and teams supporting effective collaboration and culturally responsive practices.
• Able to independently interpret a wide variety of complex procedures and protocols.
• Able to handle multiple, simultaneous projects of varying nature, content, and complexity and meet deadlines.
• Adaptable with the flexibility to shift projects mid-stream and/or adjust goals as needed to accommodate new information.
• Able to take ownership of projects and translate ideas into practice.
• Self-starter and comfortable working both independently and collaboratively on teams.
• Detail-oriented with the ability to also be strategic and see the context and big picture beyond the details.
• Skilled at tracking and following up to ensure processes are implemented, gathering and acting on feedback to improve processes.
• Experience in having honest discussions and implementing behavioral changes needed to advance equity, inclusion, and healing, healthy relationships.
• Able to listen and willingness to learn and try on new things.
• The patience to meet people where they are at and support their growth.
• Able to perform basic mathematical calculations and utilize standard computer programs for word processing, spreadsheets, report preparation, and other work products as needed.
• Must reside in California and live within a commutable distance from SDSU at time of hire.

Nice To Haves

• Skilled with video editing and online design products, e.g. Canva, Camtasia, Adobe, Articulate RISE

Responsibilities

• Designs, coordinates, implements, and facilitates initiatives that advance the Academy’s Strategic Plan.
• Supports staff development, including developing and delivering training and tools that support the Academy’s System of Practice.
• Sets the standards for staff Individual Development Plans (IDPs) and performance evaluations.
• Updates and maintains the Academy’s Protocols and Procedures Manual.
• Supports organizational culture, staff engagement and Academy growth, including participating in the development of grant applications and maintaining continuing education accreditation.
• Serves as a member of the People Development Strategy Team and produces training curricula, training materials, and tools that support implementation of the Academy’s System of Practice.
• Works with the Leadership Development/Hiring Supervisor to design and implement training for people leaders on the Academy’s People Leader Competencies.
• Designs, writes, revises and facilitates accessible learning experiences, tools, and resources applying adult learning theory and universal design principles.
• Produces, records and edits videos to create asynchronous staff learning experiences.
• Provides coaching for individuals and teams that support staff growth, effective collaboration, and the Academy’s System of Practice.
• Partners with the Workforce Management and Development Team to ensure curriculum development reflects evolving best practices and identify and contract with subject matter experts as needed.
• Supports development, review and analysis of the annual Organizational Health Assessment and other periodic surveys of staff on training or measures of organizational culture.
• Oversees the management and production of Academy All-Staff meetings, including facilitation, facilitator coordination, materials preparation and staff feedback survey administration, analysis and reporting.
• Supports the implementation of the Academy’s Strategic Plan, focusing on Academy strategic initiatives that support Academy culture, and integrating the Academy System of Practice.
• Develops and conducts research in support of change management and organizational development best practices.
• Maintains the Academy Protocols and Procedures Manual (PPM); contributes to writing and editing Academy protocols and procedures, and adapts Foundation policy to meet the needs of the Academy.
• Oversees the Continuous Quality Improvement (CQI)/ Quality Assurance (QA) process for the Protocols and Procedures Manual.
• Supports the development and submission of grant and contract proposals, including researching sources of funding, gathering information, and supporting the writing, production, and submission of grant and contract proposals.
• Supports applications and produces reports as required to maintain and expand the Academy’s continuing education accreditation.
• Facilitates the Performance Management process, updating the performance evaluation as needed, creating resources for staff, and ensuring the process is effective and easy to use.
• Leads the organizational Individual Development Process (IDP), updating IDP as needed, creating resources for staff, and ensuring the process is effective and easy to use.
• Performs other duties as assigned, which are in the best interests of the Academy for Professional Excellence.
• Travels to off-site locations for Academy and Program meetings (primarily in Riverside and San Diego).

Benefits

• Grant-funded position subject to annual renewal.
• Potential for intermittent overnight travel and work shifts outside of normal business hours, including weekends and evenings if needed.
• Equal opportunity employer.
• Equal access to resources and support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level