HR - Organizational Development Specialist - Full Time

Erlanger Health System • Chattanooga, TN

2d • Onsite

About The Position

The Organizational Development (OD) Specialist is an entry level role responsible for the delivery and operational support of foundational organizational learning programs across the health system. This position facilitates standardized weekly hospital orientation and training experiences that reinforce Erlanger's culture, High Reliability Organization (HRO) principles, patient experience expectations, and customer service standards. Working under the direction of the Organizational Development Manager, the OD Specialist executes established curriculum and supports onboarding operations.

Requirements

• Bachelor's degree in Organizational Development, Education, Human Resources, Healthcare Administration, Nursing, Psychology, or a closely related professional discipline
• Minimum of 0-3 years of progressive experience in training delivery, facilitation, adult education, workforce development, or organizational learning roles requiring professional judgement
• Demonstrated experience independently facilitating learning programs and adapting instructional approaches based on audience, organizational priorities, and operational needs
• Experience exercising discretion in classroom management, learner engagement strategies, and instructional adjustments in both in-person and virtual settings
• Advanced facilitation skills grounded in adult learning theory and professional instructional practice
• Strong verbal, interpersonal, and professional communication skills required to influence learner behavior and reinforce organizational standards
• Proficient in learning technology, Learning Management Systems (LMS), and virtual facilitation tools.
• Demonstrated ability to manage time, coordinate multiple learning activities, and meet operational deadlines independently
• Consistently role-models organizational values and professional standards
• Maintains a professional presence and credibility as a learning professional
• Demonstrated accountability, reliability, and sound judgement in program execution
• Adaptable within structured learning programs while maintaining compliance with organizational standards
• Collaborative contributor who applies professional discretion while supporting system-wide learning objectives.
• No license required

Nice To Haves

• Master's degree in a related field
• Healthcare or clinical education background
• Healthcare, clinical education, or regulated-industry experience
• Professional certifications in training, learning and development, or organizational effectiveness preferred
• Active Registered Nurse (RN) license preferred for roles supporting clinical education

Responsibilities

• Facilitates standardized weekly hospital orientation and training experiences that reinforce Erlanger's culture, High Reliability Organization (HRO) principles, patient experience expectations, and customer service standards.
• Executes established curriculum and supports onboarding operations.
• Independently facilitates standardized organizational orientation and training programs that impact employee readiness, patient experience, and organizational culture.
• Exercises discretion and independent judgement in managing group dynamics and learning outcomes, applying adult learning principles to ensure comprehension and engagement, and supporting onboarding operations and coordinating learning activities.
• Applies established organizational policies, High Reliability Organization (HRO) principles, and customer service standards while determining appropriate real-time instructional responses.
• Provides professional input and feedback to organizational development leadership regarding training effectiveness and learner needs.
• Works under general supervision with latitude to prioritize tasks, coordinate logistics, and execute programs without direct day-to-day oversight.
• Collaborate with senior leadership to develop and implement talent development strategies that align with organizational objectives.
• Design and implement engaging, high-quality learning programs that adhere to adult learning principles and instructional design best practices.
• Manage and enhance training programs across multiple formats to drive positive behavioral change and performance improvements.
• Implement leadership development initiatives that nurture managerial growth and elevate the skills of front-line staff.
• Oversee performance management systems, collaborating with managers to address performance challenges.
• Develop and implement succession planning strategies to ensure a strong talent pipeline for key roles within the organization.
• Design and implement programs aimed at boosting employee engagement and retention.
• Establish key performance indicators (KPIs) to assess the effectiveness of talent development initiatives.
• Oversee the selection of external vendors for training delivery and manage resources effectively.
• Develop and monitor the talent development budget, ensuring cost-effectiveness and alignment with organizational priorities.
• Lead a team of learning and development professionals, providing coaching, mentoring, and performance reviews.
• Ensure compliance with legal and regulatory training requirements while maintaining accurate records for accreditation and audit purposes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level