Organizational Change Management Specialist

Barry-Wehmiller
$73,121 - $95,000Onsite

About The Position

The Organizational Change Management (OCM) Specialist supports the Enterprise Change Management (ECM) Office by managing the operational systems, content, and processes that enable consistent, high-quality change management delivery across the enterprise. This role is responsible for keeping ECM resources, platforms, data, and communications current, organized, and effective.

Requirements

  • Self-starter, a critical thinker, a problem solver
  • Good communication, interpersonal, and presentation skills
  • Ability to work effectively with all levels of the organization and build strong relationships
  • Analytical skills to measure the impact and success of change initiatives
  • Demonstrated ability to manage multiple projects and deadlines simultaneously
  • Flexible and adaptable; able to work in ambiguous situations
  • Bachelor's degree in Business, Communications, Human Resources, or related field
  • 1-3 years of experience in change management, training, communications, or related role
  • Knowledge of basic change management methodologies and frameworks
  • Strong written and verbal communication skills
  • Familiarity with large, matrixed enterprise environments and cross-functional operating models
  • Ability to work effectively in cross-functional teams
  • Proficiency in Microsoft Office applications, including SharePoint (site management), Forms, and Teams; experience with or ability to learn Workday Learning for curriculum and attendance management

Responsibilities

  • Support the development, maintenance, and distribution of ECM plans, deliverables, and resources across active initiatives and ongoing function operations
  • Support the development and delivery of training materials in multiple modalities, including e-learning and in-person
  • Develop and distribute ECM communications in multiple formats including the ECM newsletter, emails, talking points, and slide decks; own and maintain the ECM SharePoint site, ensuring content is current, organized, and accessible
  • Track and update data in the enterprise change portfolio, maintaining accurate records of initiative status, readiness assessments, and program metrics
  • Support stakeholder and change impact assessments through continuous identification of and communication with impacted groups across ECM initiatives and programs
  • Support the development and implementation of Change Champion networks
  • Collect and analyze data to measure change management effectiveness
  • Collaborate with enterprise teams to integrate change management activities into enterprise-level program planning
  • Manage attendance tracking and curriculum updates in Workday Learning; coordinate training sessions and workshops for impacted team members
  • Document lessons learned and best practices for future initiatives
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