Organizational Change Management (OCM) Specialist

Vertiv • Westerville, OH

1d • Onsite

About The Position

As the Specialist, Organizational Change Management (OCM), you are responsible for helping to lead the people side of change for strategic initiatives and enterprise-wide transformations including process re-engineering, business operating model implementations, ERP implementations, platform implementations and digital transformations. This role requires navigating both OCM strategy and execution pull-through from intake thru adoption. Role will be accountable for supporting the design and execution of change strategies that enable adoption, sustainment, and realization of business outcomes. The OCM Specialist partners closely with Vertiv leadership, IT leadership, business leaders, program teams, and functional stakeholders to ensure changes are understood, embraced, and embedded into daily operations and deliver measurable outcomes. Experience and background in organizational change management strategy and execution required. Key partnerships include IT, Global Process Owners, Sales, HR, Growth & Strategy, and others. Travel: upwards of 25% domestic and international.

Requirements

• Undergraduate Degree in Business Administration, Organizational Development, or a related field.
• 2+ years of Organizational Change Management strategy and execution for large-scale, complex, global transformation initiatives in a fast-paced, matrixed organization from execution thru adoption. This includes supporting the development and implementation of a comprehensive strategy, development/management of tools and frameworks, along with frameworks for adoption and metrics.
• Experience with process redesign.
• Experience with adoption planning, metrics and value realization to measure change impact business case benefits.
• Prosci certification.
• Ability to influence across all levels of the organization, building relationships at all levels.
• Exposure to designing and implementing change strategies that deliver measurable business outcomes and align with organizational goals.
• Strong understanding of change management methodologies such as, but not limited to, Kotter, Prosci, ADKAR, as well as process improvement frameworks like LEAN/Six Sigma and Agile.
• Strong ability to collaborate across all levels and with executive leadership, influence decision-making, and foster alignment across diverse teams and geographies.
• Exceptional communication and interpersonal skills, with the ability to build trust, inspire collaboration, and navigate cultural and geographic diversity.
• Experience in data-driven decision-making and leveraging analytics to guide strategy and measure success.
• Experience navigating a global organization.
• This role is in the office 5 days per week with the potential for domestic/international travel upwards of 25% annually.

Nice To Haves

• Master’s Degree in the above preferred.
• Certifications in project management (PMP), or process improvement (LEAN/Six Sigma) preferred.
• Consulting background working with a variety of clients and transformation initiatives preferred.

Responsibilities

• Support the development and execution of comprehensive change management strategies aligned to business objectives
• Assess change impacts and organizational readiness across people, processes, and behaviors
• Define and manage change plans including stakeholder engagement, communications, training, and adoption metrics
• Support the design and execution of key enabling change strategy deliverables including, but not limited to: stakeholder analysis, communication strategy & plans, learning plans
• Define and track adoption, engagement, and readiness metrics
• Identify resistance and risks, implementing mitigation strategies
• Support sustainment planning to embed new ways of working into culture, processes, and performance management
• Align change efforts with HR, Communications, Operations, and other enabling functions
• Contribute to OCM standards, tools, and continuous improvement practices

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level