Organization Effectiveness Lead

Humana

2d•$104,000 - $143,000•Remote

About The Position

This position is created specifically to assist with Humana's efforts to secure and, if awarded, transition into a new business opportunity. Please note that continued employment in this role is expressly contingent upon Humana's receipt of the business opportunity and a satisfactory transition into the work. In the event Humana does not pursue the opportunity or determines that a timely and satisfactory transition cannot be achieved, employment may be subject to termination. In this individual contributor role as an Organization Effectiveness Lead, you will report to a Director of Organization Effectiveness, and will optimize the effectiveness of the Humana Military onboarding process and programs. You will create strategies to maximize associates' work output and utilize their skills. You will guide Humana Military leaders and associates to navigate the onboarding journey through a structured support process and tools. You will serve as a concierge, liaison and consultant for hiring leaders and provide onboarding support, advisory services, planning, and coordination in a tiered support model. You will create and deploy playbooks, and designs and deliver onboarding learning experiences, and develop and maintain an internal onboarding intranet site. You will determine measures of success, valuate the program effectiveness using a variety of data sources, and create dashboards/visuals to brief leaders/stakeholders. Use your skills to make an impact.

Requirements

U.S. citizenship required for this position due to Department of Defense Contract.
Successfully receive interim approval for government security clearance (NBIS - National Background Investigation Service).
Bachelor's degree.
8 years of onboarding experience or strategic learning experience.
2 years of project leadership experience.
Experience in designing, developing, managing and delivering onboarding programs.
Experience using data and analytics to inform recommendations.
Minimum download speed of 25 Mbps and an upload speed of 10 Mbps.
Wireless, wired cable or DSL connection is suggested.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Nice To Haves

Experience working with TRICARE, Veterans Affairs or government healthcare environments.
Knowledge of federal healthcare regulations & contract compliance.
Familiarity with Agile methodologies.
Advanced proficiency with learning management systems and eLearning authoring tools.

Responsibilities

Optimize the effectiveness of the Humana Military onboarding process and programs.
Create strategies to maximize associates' work output and utilize their skills.
Guide Humana Military leaders and associates to navigate the onboarding journey through a structured support process and tools.
Serve as a concierge, liaison and consultant for hiring leaders and provide onboarding support, advisory services, planning, and coordination in a tiered support model.
Create and deploy playbooks.
Design and deliver onboarding learning experiences.
Develop and maintain an internal onboarding intranet site.
Determine measures of success.
Evaluate program effectiveness using a variety of data sources.
Create dashboards/visuals to brief leaders/stakeholders.

Benefits

Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
Short-term disability
Long-term disability
Life insurance
Bonus incentive plan
Bi-weekly payment for internet expense (for associates in California, Illinois, Montana, or South Dakota)
Telephone equipment provided for Home or Hybrid Home/Office associates.