Organization Development and Learning Specialist, Senior

Blue Shield of California•Long Beach, CA

21h•$90,860 - $153,636•Hybrid

About The Position

The Organizational Development and Performance team includes Leadership Development, Talent Mobility, and Talent and Performance Management. This role supports programs that foster continuous learning and make Blue Shield a place where employees can do meaningful work. The specialist works with teams and stakeholders to design and implement leadership development curricula and programs, including project and event management, communications, stakeholder engagement, and in-person and virtual facilitation. The role reports to the Senior Manager of Leadership Development. The position supports leadership development programs from learning-needs identification and program strategy through content development, delivery, and evaluation. It also supports enterprise transformation by partnering with stakeholders to develop learning experiences that encourage adoption of new leadership practices and performance management processes, informed by change management principles. Program delivery may involve travel to other office locations, including Oakland, Long Beach, and El Dorado Hills. The role follows a hybrid workplace model. For most teams, this means working in the office two days per week. Employees living more than 50 miles from an office location work with their manager to determine in-office time based on business need. The physical work environment is an office and home-office/deskwork setting, with sedentary activity for most of the workday.

Requirements

Bachelor’s degree, or a high school diploma/GED and four additional years of relevant experience in lieu of a degree.
At least five years of prior relevant experience.
Strong project management skills, including managing details, managing up, forecasting risks, and developing plans to minimize them.
Self-direction to make progress with limited information or direction; initiative to seek support when needed; agility and flexibility.
Strong interpersonal and communication skills, including clear and concise verbal and non-verbal communication when conveying complex information.
Executive presence when presenting and navigating high-visibility delivery challenges under pressure.

Nice To Haves

Experience supporting enterprise transformation initiatives by partnering with stakeholders to design and deliver learning solutions that drive adoption of new leadership behaviors and performance management practices, grounded in change management principles.
Experience designing and delivering learner experiences or programs in person and/or virtually.
Strong proficiency in Microsoft Outlook, PowerPoint, Excel, Qualtrics, and Learning Management Systems such as Absorb or Workday.

Responsibilities

Partner to execute short- and long-range strategic plans for effective development, engagement, and utilization of human resources.
Partner to execute practices, processes, and programs that enable the company’s talent strategy.
Partner to execute the organization’s training and development strategy so employee skills, capabilities, and performance meet current and future needs.
Partner to execute training and development activities efficiently and cost-effectively.
Support end-to-end program management for leadership development programs.
Identify learning needs and contribute to program strategies.
Develop learning content informed by internal and external research on industry trends, best practices, and emerging leadership opportunities.
Manage proactive stakeholder communications and engagement with program sponsors, facilitators, and participants, including planning and calendaring preparation meetings.
Manage vendors and coordinate related deliverables.
Implement programs and coordinate in-person and virtual event logistics, potentially traveling to alternate office locations.
Evaluate program outcomes and identify opportunities for improvement.
Support enterprise transformation by partnering with stakeholders to design learning experiences that enable adoption of new leadership practices and performance management processes, informed by change management principles.