Organization Development and Learning Specialist, Senior

Blue Shield of California•Long Beach, CA

3d•Hybrid

About The Position

The Organizational Development and Performance team includes Leadership Development, Talent Mobility, and Talent and Performance Management. The Organization Development and Learning Specialist, Senior reports to the Senior Manager of Leadership Development and helps foster continuous learning through programs that support leaders at all levels. The role works with various teams to design and implement leadership development curricula and programs, with responsibilities spanning project and event management, communications, stakeholder engagement, and in-person and virtual facilitation. The specialist supports strategic human-resource development and talent initiatives, manages leadership development programs from end to end, identifies learning needs, develops research-informed learning content, coordinates stakeholders and vendors, and evaluates program outcomes. The position also supports enterprise transformation by helping design learning experiences that enable adoption of leadership practices and performance management processes, informed by change-management principles. The role follows a hybrid workplace model, generally requiring in-office work two days each week; employees living more than 50 miles from an office location will coordinate in-office time with their manager based on business need. Program logistics may require travel to alternate office locations, including Oakland, Long Beach, and El Dorado Hills.

Requirements

Bachelor’s degree, or a high school diploma/GED and four years of additional relevant experience in lieu of a degree.
At least five years of prior relevant experience.
Strong project-management skills, including managing details, managing up, forecasting risks, and developing risk-mitigation plans.
Self-direction to make progress with limited information or direction; initiative to seek support when needed; agility and flexibility.
Strong interpersonal and communication skills, including clear and concise verbal and non-verbal communication when conveying complex information.
Executive presence when presenting and navigating high-visibility delivery challenges under pressure.

Nice To Haves

Experience supporting enterprise transformation initiatives by partnering with stakeholders to design and deliver learning solutions that drive adoption of new leadership behaviors and performance-management practices, grounded in change-management principles.
Experience designing and delivering learner experiences or programs in person and/or virtually.
Strong proficiency in Microsoft Outlook, PowerPoint, and Excel, Qualtrics, and Learning Management Systems such as Absorb and Workday.

Responsibilities

Partner to execute short- and long-range strategic plans for effective development, engagement, and utilization of human resources.
Partner to execute practices, processes, and programs that enable the company’s talent strategy.
Partner to execute the organization’s training and development strategy so employees’ skills, capabilities, and performance meet current and future needs.
Partner to execute training and development activities efficiently and cost-effectively.
Support end-to-end program management for leadership development programs.
Identify learning needs and contribute to program strategies.
Develop learning content informed by internal and external research on industry trends, best practices, and emerging leadership opportunities.
Manage stakeholder engagement and communications with sponsors, facilitators, and program participants, including anticipating, planning, and calendaring preparation meetings.
Manage vendors and coordinate related deliverables.
Implement programs and coordinate in-person and virtual event logistics, potentially involving travel to alternate office locations.
Evaluate program outcomes and identify opportunities for improvement.
Partner with stakeholders to design learning experiences that support enterprise transformation and adoption of new leadership practices and performance management processes.