Organization Change Senior Manager, Software & Platforms or High Tech Industry

Accenture•Miami, FL

4d•$112,900 - $338,300•Hybrid

About The Position

Accenture's Talent Reinvention Partner is seeking an experienced change leader to help clients reinvent how people and organizations work. The role focuses on delivering leadership, talent, operating models, workforce intelligence, and change solutions to accelerate the workforce agenda in the age of AI. The team develops forward-thinking leaders who can navigate change with confidence in an AI-augmented workplace. This position is at the forefront of talent, HR, and organizational consulting, supporting clients across AI-enabled skilling and reskilling, talent strategy, leadership development, employee experience, and change management.

Requirements

Minimum of 8 years’ Organization Change Management experience.
Minimum of 4 years’ experience as a consulting practitioner.
Minimum of 3 years’ experience working on technology-enabled or digital transformation initiatives (GenAI exposure preferred).
Minimum of 2 years of Software & Platforms or High-Tech Industry experience.

Nice To Haves

Applied experience using Generative AI (GenAI) to deliver organizational change work, including: Using GenAI-supported analytics and insights to understand workforce dynamics, readiness, adoption, sentiment, and behavior change; Generating, testing, and tailoring communications and manager enablement content at speed and scale; Supporting GenAI-enabled learning, reskilling, and knowledge sharing within organizations; Enabling responsible GenAI adoption through clear change approaches, governance, and human accountability.
Experience leading or working in human + digital teams, where Generative AI is actively used to analyze information, generate content, and support decision-making—while ownership, judgment, and accountability remain clearly human.
Experience designing, implementing, and scaling HR and Talent processes (e.g., workforce planning, learning, performance, skills) in technology-enabled environments.
Familiarity with AI-enabled HR and workforce tools, including workforce analytics, skills platforms, automation, and future workforce design.
A demonstrated commitment to staying current on the capabilities, limitations, risks, and governance of emerging technologies—and translating them into practical, ethical, and sustainable ways of working for clients.

Responsibilities

Support clients through large-scale reinvention efforts, including reimagining work, workforce models, and human-centered experiences in environments shaped by data, automation, and Generative AI.
Lead and design enterprise change programs, helping clients execute and sustain change in contexts where ways of working, roles, and skills are evolving rapidly alongside advances in technology and AI.
Partner with clients to define and enable how GenAI is used across the organization, addressing readiness, skills shifts, workforce impacts, and responsible use while reinforcing clear human accountability and governance.
Use quantitative and qualitative data, analytics, and AI-enabled insights to assess readiness, track adoption and behavior change, and inform decisions and course correction.
Design agile, future-ready change strategies that enable new ways of working, including operating models where humans and digital tools work together seamlessly.
Apply human-centered design principles to co-create change solutions and personalized change journeys that can be scaled through digital and AI-enabled approaches.
Use Generative AI thoughtfully to accelerate change delivery, such as developing, testing, and tailoring engagement content, learning assets, and manager enablement, while remaining accountable for quality, tone, and impact.
Help clients build lasting, scalable change capabilities so they can continuously adapt as technologies, business models and ways of working evolve.
Contribute to Accenture business development through proposals, storytelling, and building trusted client relationships.
Be willing to travel as needed to support clients.