Organ Clinical Coordinator I (Hybrid Opportunity)
About The Position
New England Donor Services (NEDS) is seeking an Organ Clinical Coordinator (OCC) to serve as a hospital’s and/or transplant center’s first point of contact for organ donation and transplantation. The role is part of a fast-paced team focused on saving and enhancing lives through organ and tissue donation. OCCs answer incoming referral calls, screen for donor suitability, and coordinate the logistics of organ recoveries and placement for transplantation. They regularly interact with transplant surgeons, transplant coordinators, and other hospital staff to facilitate the transplant process. Most shifts are onsite at NEDS’ New England Headquarters in Waltham, Massachusetts. After completing orientation, which takes several months, employees may have remote opportunities, including the possibility of working one 12-hour shift remotely when workload allows. The schedule is subject to change and requires flexibility. Candidates must live within 60–90 minutes of Waltham, Massachusetts.
Requirements
- Bachelor’s degree and one year of relevant experience; or three years of relevant experience; or an equivalent combination of education and experience.
- Working knowledge of medical terminology.
- Experience multitasking in a fast-paced healthcare or medical setting.
- Excellent communication skills.
- Organizational skills and strong attention to detail.
- Ability to work 12-hour shifts.
- Comfort managing conflict.
- Must live within 60–90 minutes of Waltham, Massachusetts.
- Flexibility to accommodate a schedule that is subject to change.
Nice To Haves
- Experience as an ER technician, EMT, paramedic, medical assistant, or LPN, or other medical or health sciences experience.
Responsibilities
- Answer incoming organ donation referral calls.
- Screen potential donors for suitability.
- Coordinate logistics for organ recoveries and organ placement for transplantation.
- Serve as a point of contact for hospitals and/or transplant centers.
- Communicate and coordinate with transplant surgeons, transplant coordinators, and other key hospital staff to facilitate the transplant process.
Benefits
- Generous paid time off program.
- Health, dental, vision, and mental health insurance coverage.
- Life insurance coverage equal to 2x annual salary.
- Fertility benefits.
- Inclusive healthcare programs.
- Flexible spending account options.
- 403(b) retirement plan with organizational contributions.
- Tuition reimbursement.
- Employee Assistance Program.
- Pet insurance.
- Working Advantage discounts.
- Personal career and skill development opportunities.
- Corporate-sponsored events, community volunteering opportunities, and team-building outings.
- Short-term and long-term disability coverage.
- Healthcare Reimbursement Account.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
