Organ Clinical Coordinator I (Hybrid Opportunity)
About The Position
New England Donor Services (NEDS) is seeking an Organ Clinical Coordinator (OCC) to serve as a hospital’s and/or transplant center’s first point of contact for organ donation and transplantation. In this fast-paced role, the OCC answers incoming referral calls, screens referrals for donor suitability, and coordinates the logistics of organ recovery and placement for transplantation. The coordinator works regularly with transplant surgeons, transplant coordinators, and other hospital staff to facilitate the transplant process and support NEDS’s mission to save and heal lives through organ and tissue donation. The position is based primarily onsite at NEDS’s headquarters in Waltham, Massachusetts. One 12-hour shift may be worked remotely from a home office when workload allows, and further remote opportunities may be available after orientation, which takes several months. The schedule consists of three 12-hour shifts and one 12-hour on-call shift per week. Shifts may run days, nights, or swing hours; overnight, weekend, and holiday work is required. The schedule may change, so flexibility is essential. Candidates must live within 60–90 minutes of Waltham.
Requirements
- Bachelor’s degree and one year of relevant experience, or three years of relevant experience, or an equivalent combination of education and experience.
- Working knowledge of medical terminology.
- Experience multitasking in a fast-paced healthcare or medical setting.
- Excellent communication skills.
- Organizational skills and strong attention to detail.
- Ability to work 12-hour shifts.
- Comfort managing conflict.
- Must live within 60–90 minutes of Waltham, Massachusetts.
- Must be flexible with a schedule that may change and includes overnight, weekend, and holiday work.
Nice To Haves
- Experience as an ER Tech, EMT, paramedic, medical assistant, LPN, or in another role involving medical or health sciences experience.
Responsibilities
- Answer incoming organ donation referral calls.
- Screen referrals for donor suitability.
- Coordinate the logistics of organ recoveries and placement for transplantation.
- Serve as a first point of contact for hospitals and/or transplant centers regarding organ donation and transplantation.
- Work with transplant surgeons, transplant coordinators, and other hospital staff to facilitate the transplant process.
Benefits
- Generous paid time-off program.
- Health, dental, vision, and mental health insurance coverage.
- Life insurance equal to 2x annual salary.
- Fertility benefits.
- Inclusive healthcare programs.
- Flexible spending account options.
- 403(b) retirement plan with organizational contributions.
- Tuition reimbursement.
- Employee Assistance Program.
- Pet insurance.
- Working Advantage discounts.
- Personal career and skill development opportunities.
- Corporate-sponsored events, community volunteering opportunities, and organization-wide team-building outings.
- Short-term and long-term disability coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
