Order Verification Associate

FASTENER DISTRIBUTION HOLDINGS LLC.•Oklahoma City, OK

About The Position

The Order Verification Associate ensures order accuracy and inventory integrity as part of the fulfillment process. Under close supervision, the role verifies customer orders against inventory records, prepares materials for shipment, and conducts basic quality checks. It serves as a check and balance to help prevent errors and support customer satisfaction. The associate works with warehouse pickers, packers, and shipping teams to resolve discrepancies; uses warehouse management systems or other tracking tools; maintains records of verified orders and discrepancies; follows safety procedures; and assists with process improvement initiatives. Applicants must be a U.S. citizen, U.S. permanent resident, or have asylee/refugee status as defined by the stated regulations. The position involves access to information subject to ITAR and/or EAR requirements, so applicants will be asked to provide documentation verifying U.S. person status. Some positions may require current U.S. citizenship due to contract requirements.

Requirements

  • High school diploma or equivalent.
  • No prior experience required; on-the-job training is provided.
  • Eagerness to learn and follow instructions, with strong attention to detail.
  • Ability to work effectively as part of a team in a structured environment.
  • Basic verbal communication skills to report issues and follow directives.
  • Willingness to follow safety protocols and standard operating procedures under supervision.
  • U.S. citizen, U.S. permanent resident (Green Card holder), or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3).
  • Ability to provide documentation verifying U.S. person status for ITAR and/or EAR compliance.

Responsibilities

  • Review and verify outgoing orders against customer purchase orders and internal documentation.
  • Ensure items, quantities, and packaging meet company and customer requirements.
  • Identify and report discrepancies, including incorrect items, quantities, or labeling issues, before shipment.
  • Collaborate with warehouse pickers, packers, and shipping teams to resolve order discrepancies.
  • Conduct quality checks on packaging, labeling, and documentation for compliance.
  • Use warehouse management systems (WMS) or other tracking tools to confirm order accuracy.
  • Maintain accurate records of verified orders and discrepancies for reporting.
  • Follow safety protocols and warehouse procedures to maintain a secure work environment.
  • Assist in process improvement initiatives to enhance accuracy and efficiency.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible Spending Accounts (FSA)
  • 401(k) matching
  • Wellness activities
  • Training and development
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