Order Team Representative

DataField•Columbus, OH

7d•Onsite

About The Position

Responsible for daily operations of the Order Team to ensure all Customer Orders are received and processed in a timely and accurate manor. Responsible for support Regional Sales Managers (RSM) with customer data and information relating to customer accounts. Must provide exceptional Customer Service and proactive communication to Customers regarding their Sales Orders. Will generate and track Purchase Orders.

Requirements

Order Processing
Be knowledgeable on product options and configurations to support Customer Orders
HS Diploma

Nice To Haves

Customer Service
Proactive communication
FIFO (First In First Out) Basis
Cycle Counts
Annual Inventory Counts
Creating/ Submit Purchase Orders
Process GRVs (Good Receiving Value)
LCL Shipments (Less than Container Load)
Customs Documents for International Shipments
Processing Parcel Shipments on UPS/USPS
Requesting quotes for special shipping (ie. Air Freight)

Responsibilities

Daily operations of the Order Team
Ensure all Customer Orders are received and processed in a timely and accurate manner
Support Regional Sales Managers (RSM) with customer data and information relating to customer accounts
Provide exceptional Customer Service and proactive communication to Customers regarding their Sales Orders
Generate and track Purchase Orders
Process Customer Orders
Maintain strong relationships with Customers/ Regular Customer communication: answering questions, status updates
Warehouse Operations support
Inventory Control and Management
Processing Orders on a FIFO (First In First Out) Basis
Experience with Cycle Counts, Annual Inventory Counts
Creating/ Submit Purchase Orders
Process GRVs (Good Receiving Value)
Freight and Logistics Support
Managing LCL Shipments (Less than Container Load)
Creating Customs Documents for International Shipments
Processing Parcel Shipments on UPS/USPS
Requesting quotes for special shipping (ie. Air Freight)