Order Taker - Youyu Noodle Bar

Hard Rock Hotel & Casino OttawaAtlantic City, NJ
Onsite

About The Position

Takeout Servers are responsible for efficiently and accurately processing takeout orders, verifying order accuracy, handling payments, and ensuring a seamless customer experience from order placement to pick up, including order verification, packaging, and communication with guests.

Requirements

  • Processing takeout orders accurately
  • Handling payment transactions
  • Verifying customer IDs
  • Collaborating with kitchen staff
  • Packaging orders
  • Following food safety standards
  • Distributing orders to customers
  • Verifying receipt matches order
  • Utilizing host phone to text guests
  • Maintaining cleanliness and organization at the takeout station
  • Promoting specials, upselling, and maximizing sales opportunities
  • Keeping accurate records of orders, payments, and customer information
  • Demonstrating flexibility by assisting with other tasks as needed

Responsibilities

  • Take and process takeout orders accurately.
  • Handle payment transactions and verify customer IDs.
  • Collaborate with kitchen staff to ensure order accuracy.
  • Efficiently package orders follow food safety standards.
  • Distribute orders to customers and verify receipt matches order.
  • Utilize host phone to text guests when orders are complete.
  • Maintain cleanliness and organization at the takeout station.
  • Promote specials, upsell, and maximize sales opportunities.
  • Keep accurate records of orders, payments, and customer information.
  • Demonstrate flexibility by assisting with other tasks as needed.

Benefits

  • Medical
  • Time Off
  • Retirement benefits offered through Local Union Representation
  • Free Meals
  • Free Uniforms
  • Free Parking
  • Discounts at Hard Rock properties around the globe
  • Discretionary annual bonus program
  • Training and Leadership development programs
  • Wellness programs including onsite information and fitness seminars
  • Team Member Resource Groups
  • Recognition programs
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