Order Selector Supervisor
About The Position
The Order Selector Supervisor manages the daily workflow of Order Selectors at a distribution center. The role ensures high picking accuracy, achievement of established benchmarks, and required throughput rates. The supervisor is also responsible for order fulfillment, fill rate, production, accuracy, safety, and the return-to-stock program. The position oversees order selector staff and picking operations, including process controls, picking zones, productivity, staffing, reporting, performance management, labor costs, and coordination with other teams. The role requires warehouse leadership experience, strong analytical and communication skills, and proficiency with Microsoft Office and warehouse management systems. A bachelor’s degree is preferred.
Requirements
- Previous supervisory or leadership experience.
- Two to four years of experience in a warehouse environment, order fulfillment, leadership, and work order processing.
- Excellent leadership-by-example and interpersonal skills.
- Excellent analytical skills and understanding of performance metrics.
- Experience overseeing the work order program.
- Experience in velocity reporting and product slotting.
- Ability to communicate professionally and confidently.
- Ability to create professional memos, letters, emails, and reports.
- Ability to think and make sound business decisions.
- Ability to maintain stable performance and poise in high-stress situations.
- Ability to identify and troubleshoot problems and create solutions.
- Ability to understand and absorb new information quickly.
- Willingness to create change.
- Ability to work with minimal direction.
- Proficiency in Excel, Word, PowerPoint, and WMS systems.
- Ability to work flexible or extended hours, including weekends as required.
Nice To Haves
- Familiarity with AS400.
- Bachelor’s degree preferred.
Responsibilities
- Supervise order selector staff, including training, production, 5S principles, on-time shipments, picking accuracy, and the return-to-stock program.
- Manage and implement process controls for picking operations, including picking zones, pick rates, order processing, value-added services, and work-group safety.
- Manage picking staff performance, including counseling, periodic job review discussions, and formal bi-annual performance reviews.
- Prepare and manage operational reporting for work order scheduling, picking productivity, planning, staffing, throughput, and inventory accuracy.
- Communicate daily with supervisors, managers, senior managers, and other departments to improve customer service.
- Control budget and labor costs.
- Monitor and review picking discrepancies to increase accuracy.
- Perform root cause analysis when inventory discrepancies arise and set clear expectations for employees.
- Hold employees accountable to performance standards.
Benefits
- Paid time off
- Medical benefits
- Dental insurance
- Vision insurance
- Employer-matching 401(k)
- Wellness incentives
- Fully equipped on-site gym
- Rideshare
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What This Job Offers
Job Type
Full-time
Career Level
Manager
