Order & Revenue Management Specialist

Hubbell Incorporated•Maryland Heights, MO

About The Position

Responsible for providing value-added service primarily through integrated product and service knowledge to existing and potential utility customers. Also responsible for management of Quote to Cash processes for product, license, project service and recurring service transactions to help achieve organizational sales objectives.

Requirements

4-5 years of experience in an accounting department or customer service
Minimum of an Associate’s degree or 5 years of equivalent post-secondary experience in Business, Administration or related field
Proficiency in Microsoft Excel
Strong communication and analytical skills
Strong attention to detail
Self-starter who can work independently and execute projects effectively
Ability to effectively identify issues, propose solutions and communicate effectively up the chain of command

Nice To Haves

Sales and use tax experience and knowledge is a plus
Knowledge of SAP preferred

Responsibilities

Prepare and manage customer quotes in Salesforce and SAP.
Review purchase orders, contracts, pricing, and approvals for accuracy and SOX compliance.
Create and maintain sales orders, billing data, assets, and cases.
Coordinate order changes, shipping, service completion, billing readiness, and stakeholder communication.
Resolve order, shipment, return, warranty, invoice, credit, sales tax, and customer issues.
Maintain contract, renewal, milestone, usage, and recurring billing information.
Support Accounts Receivable by correcting billing issues, processing credits, and resolving disputes.
Partner with Finance and Technical Accounting on revenue recognition, RAR, reconciliations, and ASC 606 requirements.
Monitor revenue triggers, documentation, coding, and timing risks.
Serve as the primary liaison among customers and internal business partners.
Provide product and process support, training, revenue projections, and account strategy support.