Order Processing Specialist

DNP Imagingcomm America Corporation•Mount Pleasant, PA

4d•$16 - $18•Onsite

About The Position

Responsible for entering orders into our ERP system in a timely manner with a high degree of accuracy. This role involves reviewing orders, updating customer information, maintaining accuracy rates, and communicating with customers and internal departments to ensure efficient order processing.

Requirements

High School Diploma or GED
Detailed oriented and high degree of accuracy required
Previous data entry experience preferred
Excellent oral and written communication skills
Computer & keyboarding skills
Proficiency in MS Word & Excel
Previous ERP experience required
Ability to multitask
The ability to follow written and verbal instructions.
Reasoning ability – the ability to apply common sense understanding to carry out written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to work independently and take appropriate corrective action when minor problems arise

Responsibilities

Process orders into our ERP system
Review orders for accuracy before submitting
Work with Order Entry team to ensure all orders are processed by specific cut off times
Update customer specific information in Epicor with new Ship to addresses and ship to contacts
Maintain accuracy rate of 99.7% or above
Contact customers to gain clarification on specific purchase order requirements
Assist with daily order filing
Keep filing room organized with shipping documents and purchase orders
Monitor multiple dashboards to ensure all orders are processed in a timely manner
Review and finish processing Ecommerce orders in our ERP system
Work with different departments to ensure order requests can be met
Back up for phone system. Handle incoming calls from and transfer calls to appropriate representative when necessary
Support team goals and objectives
Other administrative tasks as assigned
Additional duties assigned by management.