Order Processing Specialist

Schneider Electric•El Paso, TX

3d•Onsite

About The Position

The Order Processing Specialist – Liaison acts as the operational bridge between Engineering, Production, Supply Chain, and Order Processing to ensure manufacturing orders are accurate, executable, and aligned throughout the production lifecycle. This role is responsible for managing daily IPEL activities, executing approved order and engineering changes, maintaining Bills of Material (BOMs), and coordinating cross-functional efforts to support production readiness and commitments.

Requirements

Experience in manufacturing, operations, or order management environments
Hands-on experience with SAP ECC for order processing and BOM maintenance
Proficiency in Microsoft Excel, including data analysis and reporting
Ability to navigate engineering systems (e.g., OE) and interpret product structures
Strong analytical, organizational, and problem-solving skills
Ability to manage multiple priorities in a fast-paced manufacturing environment
Excellent communication and cross-functional collaboration skills
Ability to quickly learn new systems and business processes
Strong sense of ownership and accountability
Proactive, results-driven mindset
High attention to detail and organization
Effective cross-functional collaboration
Customer-focused approach (internal stakeholders)
Continuous improvement mindset

Nice To Haves

Bachelor’s degree in Supply Chain, Business, Engineering, or a related field strongly preferred

Responsibilities

Own and manage the daily IPEL process, resolving issues that prevent order release to production
Coordinate resolution of IPEL issues across manufacturing plants
Execute approved order changes including confirmations, unconfirmations, holds, cancellations, and updates
Monitor and track open issues to ensure production readiness
Review and execute Engineering Change Notices (OCNs) in SAP ECC
Investigate and resolve BOM discrepancies reported by Production
Add or remove engineering-approved components within BOMs
Utilize engineering systems (OE) to review product structures and configurations
Serve as a liaison between Engineering, Production, Supply Chain, and Order Processing teams
Communicate manufacturing impacts and coordinate execution of workflow activities
Maintain operational trackers and support issue resolution across functions
Maintain and update process documentation and process maps
Document new workflows and identify opportunities for operational efficiencies
Drive continuous improvement initiatives within order processing and production support