OPS

Wisenbaker Builder Services • Dallas, TX

7d • Onsite

About The Position

As an Order Processing Specialist at Wisenbaker, you will be the engine behind clean, accurate, and on-time order releases. This role requires a keen eye for detail, strong organizational skills, and the ability to coordinate across teams to ensure every project kicks off with clarity and precision. You will own the quote-to-order process, from PO reconciliation and quoting to managing product orders and scheduling measures, making you a vital part of our order pipeline. This position is a blend of detail management and problem-solving, essential for smooth operations.

Requirements

• High school diploma required
• 1–2 years of customer service or administrative experience a plus
• Sharp attention to detail with strong time management skills
• Comfortable with basic math calculations and reconciling purchase orders
• Strong written and verbal communication
• Ability to work independently and under pressure
• Proficient in Microsoft Office and Windows environments

Nice To Haves

• college degree preferred

Responsibilities

• Cross-reference account process sheets daily to stay current with updates
• Process and release all product orders with total accuracy
• Double-check data entry for order integrity and release sales orders
• Handle quoting and PO reconciliation for internal orders
• Schedule measures and manage customer order entries
• Ensure product availability and lead-time expectations are met
• Maintain and track the Need PO List
• Provide excellent internal and external communication via phone and email
• Attend model home and internal account meetings when applicable
• Stay up to date with evolving product knowledge and builder systems
• Cross-train on the Customer Service Rep role

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED