Order Processing Specialist
About The Position
Miss A Stores, Inc. is currently seeking a motivated, goal-oriented, and reliable Order Specialist to join our expanding team at our Headquarters office in Dallas Texas! This role plays a critical role in the accurate and timely execution of store replenishment orders, serving as a key link between inventory planning, distribution, and store operations. This individual is responsible for processing daily orders with precision, resolving exceptions in a timely manner, and upholding the operational standards that ensure product availability across the store fleet. This position offers a strong foundation for professionals seeking to build expertise in retail supply chain operations.
Requirements
- 1–3 years of professional experience in retail operations, order management, supply chain, or inventory support.
- Demonstrated proficiency in Microsoft Excel or Google Sheets; experience with ERP or order management systems preferred.
- Exceptional attention to detail with the ability to manage data-intensive tasks under deadline pressure.
- Strong written and verbal communication skills, with the ability to interface professionally with store-level stakeholders.
- Proven ability to perform effectively in a fast-paced, deadline-driven environment.
- Proficient in Microsoft Office Suites, (excel, word, power point, and outlook)
- Must be comfortable working independently while receiving occasional coaching, supervision, and encouragement
Nice To Haves
- Prior experience in retail, fashion, beauty, or jewelry industries preferred, though not required.
- Exceptional organizational ability with strong Verbal, Written Communication & follow-up skills. Attention to detail is a MUST
Responsibilities
- Process and release daily store orders with a high degree of accuracy, ensuring compliance with established scheduling and cutoff requirements
- Review order quantities against sales forecasts, promotional calendars, and inventory parameters prior to release, identifying discrepancies before they impact store fulfillment.
- Investigate and resolve order exceptions, including shortages, substitutions, back orders, and system-generated errors, minimizing disruption to store operations.
- Monitor and report recurring patterns in over-ordering, under-ordering, or out-of-stock conditions to the Store Order Supervisor for corrective action.
- Serve as a professional point of contact for store partners regarding order status, processing timelines, and system constraints.
- Maintain accurate and up-to-date order records, ensuring system data reflects current inventory conditions and business rules.
- Support the evaluation, testing, and implementation of new ordering tools, system enhancements, and process improvements.
- Adhere to established standard operating procedures (SOPs), escalating any deviations or anomalies as appropriate.
- Assist with periodic audits related to order accuracy and inventory integrity, ensuring compliance with company policy.
- Collaborate cross-functionally with Replenishment, Distribution, and Store Operations teams to identify and resolve order-related issues efficiently.
- Provide responsive, professional support to store inquiries, escalating complex issues to the Store Order Supervisor when necessary.
Benefits
- Health, Vision, Dental Insurance
- Flexible Spending Account (Health & Dependent Care)
- Paid Time Off (PTO)
- Fun working environment with an Energetic Team
- High growth potential within our company
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
