Order Processing Specialist

Protective • Strongsville, OH

1d • Onsite

About The Position

The Order Processing Specialist is responsible for dispatching all inbound orders to production and provide backup support to the Shipping specialist. Creates purchase orders, sales orders, and the management of maintaining accurate inventory levels of purchased and received items. Ensures inventory is properly invoiced daily and reconciled efficiently when needed. Utilizes all available inventory tracking software and devices efficiently. Relies on experience and judgment to plan and accomplish goals to perform a variety of departmental tasks. Works under general supervision and reports to Logistics Manager.

Requirements

• Proficiency in Microsoft Office and strong overall computer skills.
• Experience with or knowledge of shipping and inventory control processes preferred.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively.
• Strong computer skills including proficiency with Microsoft Office.
• Knowledge of Shipping and Inventory Control practices and strong Time Management Skills.
• Ability to multi-task, work as a member of a team, handle unforeseen pressure and keep a positive attitude.
• Well-developed organizational skills and the ability to successfully manage multiple issues and demands.
• Flexibility to work outside of scheduled shift hours with minimal notice, including weekends.
• High School diploma or equivalent.

Nice To Haves

• Excellent communication skills, both verbal and written.
• Ability to communicate and work with multiple personalities.
• Excellent customer service skills.
• Well-developed organizational skills and the ability to successfully manage multiple issues and demands.
• Ability to remain strictly confidential regarding information known that is not public information.
• Always maintains a positive attitude.

Responsibilities

• Dispatches all inbound orders to Production Specialists via the Live Sheet.
• Ensures all orders are dispatched on to the Live Sheet to meet or exceed deadlines.
• Places orders for inventoried products upon request for inbound and outbound orders.
• Works with Shipping Specialist to accurately account for and track outbound shipments.
• Assists with the fulfillment of daily incoming supply orders.
• Closes corresponding supply order notes in Vander daily, as needed.
• Communicates with associates and vendors via email, Teams, and in-person.
• Schedules and revises shipment plans to ensure efficient distribution of products to satisfy customers on an as needed basis when Shipping Specialist is unavailable/out of the office.
• Pulls inventory as needed for the fulfillment of supply orders.
• Unloads and stocks delivered items into the shipping department.
• Creates purchase orders.
• Maintains proper levels of all inventoried items to meet the volume of requests.
• Receives all inventoried items via Intacct.
• Creates Sales Orders for any internal and or/external requests.
• Emails product invoices.
• Clears accrual Sales Orders.
• Manages import/export for invoicing.
• PPM Kick Off mail/merge letters.
• Communicates with Shipping on the status of requested inventory to be shipped at all times.
• Orders all Internal Office Supplies.
• Ensures that all inventory and supplies leave the building with the proper invoicing or payment in advance.
• Works closely with accounting to maintain accurate Purchase Orders and Invoicing.
• Carries out inventory control policies and procedures, such as performing accurate daily, weekly, and monthly cycle counts.
• Performs inventory count reconciliations.
• Fulfill and deliver internal office supply orders.
• Maintains a clean and safe work environment.
• Takes ownership of changes and is personally responsible for managing change in an upbeat positive manner.
• Other Job Duties as assigned.

Benefits

• Comprehensive health, dental and vision insurance
• Mental health benefits
• Employee assistance program
• Paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day)
• Contributions to healthcare accounts
• Pension plan
• 401(k) plan with Company matching
• ProHealth Rewards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED