Order Processing Donor Specialist - Part Time

American Red CrossDetroit, MI
Onsite

About The Position

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! WHY CHOOSE US? Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Requirements

  • High School diploma or equivalent
  • Two years’ experience in a regulatory, distribution or manufacturing environment is preferred; or equivalent combination of education and experience
  • Good computer skills, attention to detail, accurate documentation, and good decision-making skills.
  • Position may require a valid driver’s license

Responsibilities

  • Receiving, processing, packing and shipping blood products/samples for hospital orders.
  • Triaging the order based on date and time needed.
  • Selecting and carefully packing life-saving blood products with the correct temperature regulating product to ensure safe transport.
  • Communicating with hospital clients, volunteers, and vendors.
  • Maintaining product records to preserve traceability.
  • Showing up for every shift and giving 100% while you’re there.
  • Interacting in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times.
  • Ensuring products/samples are suitable for release for distribution, while meeting production goals.
  • Performing good inventory management practices throughout the manufacturing and shipping process.
  • Prioritizing workload to meet production and customer requirements.
  • Performing data entry associated with further manufacturing, labeling, storage, ordering, and shipping; maintaining and reviewing accurate physical and electronic manufacturing records.
  • Analyzing and making decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards.
  • Identifying and quarantining products/samples that don’t meet quality requirements, and performing disposition of unacceptable product.
  • May make hospital deliveries as assigned.

Benefits

  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO: Starting at 15 days a year; based on type of job and tenure
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
  • 401K with up to 6% match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition
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