Order Processing Donor Specialist - Part Time

American Red Cross • Detroit, MI

6d • Onsite

About The Position

The American Red Cross is seeking an Order Processing Donor Specialist to join their team. This role involves receiving, processing, packing, and shipping blood products/samples for hospital orders. The specialist will triage orders based on urgency, carefully pack life-saving blood products with appropriate temperature regulation, and communicate with clients, volunteers, and vendors. Maintaining product records for traceability is also a key aspect of the role. Team members are expected to show up for every shift and give their best, interacting positively and compassionately with both internal and external customers.

Requirements

• High School diploma or equivalent
• Good computer skills
• Attention to detail
• Accurate documentation
• Good decision-making skills
• Position may require a valid driver’s license
• Requires standing, stretching, stooping and bending for extended time periods.
• Lift, pull, push and move objects of up to 50 pounds.
• May work in walk-in refrigerator/freezers for periods of time.
• May be required to wear protective clothing such as lab coats, gloves, face shields, etc.

Nice To Haves

• Two years’ experience in a regulatory, distribution or manufacturing environment is preferred; or equivalent combination of education and experience

Responsibilities

• Receiving, processing, packing, and shipping blood products/samples for hospital orders.
• Triaging orders based on date and time needed.
• Selecting and carefully packing life-saving blood products with the correct temperature regulating product to ensure safe transport.
• Communicating with hospital clients, volunteers, and vendors.
• Maintaining product records to preserve traceability.
• Ensuring products/samples are suitable for release for distribution, while meeting production goals.
• Performing good inventory management practices throughout the manufacturing and shipping process.
• Prioritizing workload to meet production and customer requirements.
• Performing data entry associated with further manufacturing, labeling, storage, ordering, and shipping; maintaining and reviewing accurate physical and electronic manufacturing records.
• Analyzing and making decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards.
• Identifying and quarantining products/samples that don’t meet quality requirements, and performing disposition of unacceptable product.
• May make hospital deliveries as assigned.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED